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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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January 18, 2023

Easy to work with. Long history with the company and the local people. Thank you so much. More

by JIMZELKO320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

The service was professional, reliable, and trust worthy. I also was able to get a lift to my location after dropping off my car. More

by TRUCARLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2023

Fast and friendly, my battery died at pick up and they got me set up and put me in the schedule first thing in the morning More

by AMYDOBRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with a female employee not listed and she was super nice with a huge smile
January 17, 2023

Always helpful and friendly. Appreciate that they are transparent about what needs to be done. More

by JGEKIM
Recommend Dealer
Yes
Employees Worked With
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

Friendly. they accomplished work efficiently. Very sorry Armando was no longer working at this dealership. More

by renee.cameto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

I went to do my regular maintenance and Kevin took great care of me. He was able to get me a ride to and from work while leaving my car at the shop. He exceeded my expectations and created a great client ex More

by Zackietackie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

I thought the staff were very friendly and accommodating. This question is requiring fifteen words! More

by ecortez74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2023

The service center was prompt and diligent in figuring out the problem. They were clear and concise describing the problem and the solution. I do wish it were easier to reach the service desk on the More

by Linda Loper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
"Nayder" was great!
January 15, 2023

Estimate given for time and cost to service and both were reasonably close in reality More

by JERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2023

I was incredibly pleased with the service technician. Super helpful, well-informed, considered what I needed given my driving habits. More

by ZHAMSTEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
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