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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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December 03, 2022

Staff and service was all very helpful resolving service and repair issues. Thank you for help More

by mclaughd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
December 03, 2022

Everyone at Downtown Toyota Subaru was competent, efficient and helpful. My only suggestion is to change the phone recording. It puts callers in a confusing loop instead of a busy signal. More

by margemaloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
December 03, 2022

They were not knowledgeable about their inventory. The service department would not engage and sales rep made things up re: issues with the vehicles and work done one the vehicles. Not a good experien More

by JBS64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar -1 rating
December 03, 2022

It’s just fine very accommodating got everything done on time. Now having said that I really don’t know if it was done cuz I don’t speak car. More

by Dirtydougoakland
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2022

Took my Subaru here for service and Joe was wonderful! He kept me updated and made sure I had a ride home and back to the dealership. Highly recommend:) More

by J. Christensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2022

Staff were very professional and friendly, both a senior manager and a trainee. Car was ready when promised. More

by joel m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2022

the service is prompt and courteous. the call to inform you what is going on with your vehicle. More

by lorvamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Oscar was seriously THE BEST! So nice and friendly and helpful. I really appreciated him helping me and his great attitude! More

by SALLYFRYKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
December 02, 2022

I am very pleased with the EXCELLENT QUALITY customer service I received. I appreciate the warm greeting with a smile; the clear and thorough explanation given regarding the service that was administere More

by ANTOINETTECLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Made appointment you took care of me on time and returned my vehicle at the end of the day on schedule More

by TOMASGUINDON127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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