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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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November 30, 2022

Everything about arriving and service and return home was excellent. Thanks to all those involved. More

by TONYCANALIN479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

Quick & efficient service. But, in the old days, they used to wash the car if service was $300 or more. Now they don’t. (Sigh) They used to have shuttle service from sh More

by Dp7158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

I don’t like when they call to try to buy my car. And I also thought that the cost estimate for the 125k mile service was absurd. Who is going to pay $1,700 for that service?? The car is only worth $ More

by dmjaeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oscar?
November 29, 2022

I received excellent customer service as well as the work that was done on my 2006 (vintage) Highlander hybrid. Thank you Kevin Goh who always gives personal service that is over and above along , with the b More

by deborahjoyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2022

The service representatives are friendly and professional. My car is usually serviced within 2 hours. This time is important to me because I have a 1-2 hour commute to this service location. More

by RMJBJJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2022

Efficient. Reasonably priced. Recommendations based on specific customer driving pattern. Work appears to be well done. More

by peggylipper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2022

Great customer service but I had a few issues with the finance Dept with my purchase but it was eventually resolved…. More

by DANITA.RAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2022

My Rav 4 was ready on time. Kevin explained everything to me clearly. I was pleased with the work and think I was treated respectfully. More

by JUANITAGERB849
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2022

They provided an accurate assessment of what was the problem with my car. They repaired it in a timely manner, they also provided a loaner in the meantime, and it didn’t cost an arm and a leg. I would More

by Sharonbullard58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 26, 2022

They were flexible about the day I brought the car in and were quick once I took it in. The service technicians were also friendly and helpful. More

by cateycate10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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