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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.4
3,374 Reviews

3,374 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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November 20, 2022

Kevin was professional and helpful. I needed to charge my iPhone while getting my car checked in fir service and everyone was very kind and proactive. I bought a new spare tire and th More

by suzaparr72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

Fast & efficient service at an affordable price with excellent customer satisfaction, keep up the great work! More

by TARYN15375
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2022

I had a good experience there and the work seemed well done. I was particularly happy working with Kevin. He was very good. it was terribly expensive however. More

by DJRILAND576
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2022

Daniel always provides excellent customer support for maintenance. He goes above & beyond for Toyota customers. I really appreciate all of the staff at Downtown Toyota of Oakland More

by lasavia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat is the reason I switched to Downtown Toyota of Oakland. I’ve tried servicing my 2 Avalons at Hilltop & One Toyota but Pat was THE BEST agent I’ve worked with hands down.
November 19, 2022

Very friendly and competent. Always helpful and straightforward . People are all kind and remember you. More

by Macksoodjm@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2022

The staff person, Oscar, was friendly and knowledgeable. They took my vehicle at the scheduled appointment time. More

by janman2569
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
November 18, 2022

Their Sign said to wait in my car so I did but nobody came so I waited outside but still nobody came so I finally went into the office. I was told service would take 2-3 hours and I’d get a call but did More

by law
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Pena-Marquez
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

Amazing! So helpful!! Kevin helped me and was super kind and quick! They took my car even without an appointment and held it for me until I could get off work More

by LNORDMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2022

They did not call the right number even though I watched the tech write down the number I provided him. Additionally, they claim to have tested the battery and it passed. Less than two weeks later, the batt More

by Bsoublet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Narinder
November 18, 2022

Oscar provided the best customer service and really took care of us! He is the best! More

by liztruittbeam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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