Downtown Toyota-Subaru of Oakland - Service Center

Daniel provided excellent service and identified factory recalls that helped resolve the loud creaking issue with the car’s back door. Parts had to be ordered but issue was resolved within 2 weeks. I will recalls that helped resolve the loud creaking issue with the car’s back door. Parts had to be ordered but issue was resolved within 2 weeks. I will definitely come back to Downtown Toyota for my next service and look forward to working with great service department. More

Vern was nice, courteous, and supportive to my vehicle's passenger side mirror replacement and maintenance. passenger side mirror replacement and maintenance. More

I was in for my 6 mo service along with a problem with a tire.it was handled just fine--what I'd expect. I like that you offer a Lyft so I can go home to wait and get things done. I still have pre-paid se tire.it was handled just fine--what I'd expect. I like that you offer a Lyft so I can go home to wait and get things done. I still have pre-paid service, so price is not an issue--but since you're forcing me to give a rating, I'll just mark 1. More

The customer service technician at Subaru of Oakland was friendly and knowledgeable. My car was finished during the window of time that he had given me. Subaru of Oakland met all of my expectations. friendly and knowledgeable. My car was finished during the window of time that he had given me. Subaru of Oakland met all of my expectations. More

After replacing four tires, my tire pressure sensor was broken. I found it after I left the dealer. I came back to complain about it, they said it’s not their responsibility to fix it. broken. I found it after I left the dealer. I came back to complain about it, they said it’s not their responsibility to fix it. More

Service advisor was friendly and professional. He listened to my questions and needs at the beginning and then mentioned their resolutions when returning my car. He listened to my questions and needs at the beginning and then mentioned their resolutions when returning my car. More

Quick completion and excellent job. Car was nicely washed too. Impressive and courteous customer service. Thank you. Car was nicely washed too. Impressive and courteous customer service. Thank you. More

Mr Oscar gave me a wonderful customer service and I am very thankful for the opportunity to meet with one of the people who have been there for me very thankful for the opportunity to meet with one of the people who have been there for me More

Great at communicating about follow ups with the vehicle and what the diagnosis is and timing for when the car is ready and what the diagnosis is and timing for when the car is ready More

Switched my information with someone else’s and added wrong oil to my engine! I can’t believe something like that happens! wrong oil to my engine! I can’t believe something like that happens! More