Downtown Toyota-Subaru of Oakland - Service Center

Easy to get an appointment. Sometimes takes a few minutes to get waited on, but all is complete fairly quickly. Sometimes takes a few minutes to get waited on, but all is complete fairly quickly. More

Brandon was great to communicate too and everyone at Subaru was very nice and professional. I do miss my Toyota Prius dearly though (the CHP totaled it!) & Kevin at Toyota Service is the absolute best o Subaru was very nice and professional. I do miss my Toyota Prius dearly though (the CHP totaled it!) & Kevin at Toyota Service is the absolute best out there! Because of buying this Subaru Outback used for $15000 and then within ONE month having the transmission fail - and Subaru and my warranty don’t want to cover it saying it’s a preexisting problem (?!) & want $7000 to put in the needed new transmission - I have learned my lesson and will never never never even think about buying a Subaru ever again! I thought they were supposed to be reliable ha! clearly they are not. Rest assured I have been and will continue to tell everyone I know of my absurd Subaru situation & to steer clear of Subaru’s with these transmissions And Subaru corporate should not blame my unhappiness with my Subaru car on any of the people working there in service or Toyota. They are all great!! More

Daniel was very professional the way communication with the customer explained well the questions I asked him than you Daniel ! the customer explained well the questions I asked him than you Daniel ! More

Very efficient service and knowledgeable staff. I would recommend them. I don’t have more to say. I would recommend them. I don’t have more to say. More

Kevin is a great service advisor. He takes the time to explain things and cover all bases He takes the time to explain things and cover all bases More

Joe was absolutely amazing! If he is not a lead, he should be. He was relaxed yet very professional. Considerate and courteous as well as knowledgeable. I Loved my experience an If he is not a lead, he should be. He was relaxed yet very professional. Considerate and courteous as well as knowledgeable. I Loved my experience and will be back if needed. More

Patrick is the best, no more than the best, knowledgeable, implacable work ethic, amazing multitasker, patient, positive attitude, compassionate I could actually continue but I will stop right knowledgeable, implacable work ethic, amazing multitasker, patient, positive attitude, compassionate I could actually continue but I will stop right here :) More

SUPER FRIENDLY AND AMAZING SERVICE, i REALLY FELT LIKE I WAS BEING TAKEN CARE OF! WAS BEING TAKEN CARE OF! More

We bought our car at Downtown Toyota, and have every service there since. They've been great, providing timely service, and rapid turn around on surprise events damage. All the staff are great and clear service there since. They've been great, providing timely service, and rapid turn around on surprise events damage. All the staff are great and clearly communicate any unexpected issues they find and what the options are. More

Good service but unhelpful sales . So I bought both my Subarus at another dealer. even tho it was out of town So I bought both my Subarus at another dealer. even tho it was out of town More