Downtown Toyota-Subaru of Oakland - Service Center

This dealership helped figured out the problem, quoted me a price and solved the issue in less than 3 business days. They called to keep me updated and we’re very informative as well as kind. a price and solved the issue in less than 3 business days. They called to keep me updated and we’re very informative as well as kind. More

They were really responsive, communicative and clear. I’m grateful for everything they did! Also very speedy! I’m grateful for everything they did! Also very speedy! More

Patrick was very helpful, informative and professional. I was able to pick up my car in a timely manner. I was able to pick up my car in a timely manner. More

the people were very friendly, but the workmanship was not ok. was told that the oil, from another dealership poor work, would be pressure wash away. it was not. car still smells like oil. not ok. was told that the oil, from another dealership poor work, would be pressure wash away. it was not. car still smells like oil. More

Great service! The ONLY thing I’d say is that I really don’t like that every time I bring my car into a Bay Area Toyota dealer for service, I get pressured into tal The ONLY thing I’d say is that I really don’t like that every time I bring my car into a Bay Area Toyota dealer for service, I get pressured into talking to someone about selling my car back. This makes no sense. I’ve only had my vehicle for a little over a year and went to GREAT lengths to find it - a 2018 Prius C. Why would I sell back a car in such high demand? It’s a great car. I bought it because I want it. Unless Toyota wants to both buy my car AND find me a new car, all I’m doing is selling back my car so Toyota can flip it for a profit, leaving me with no car. Lay off on the sales pitches when all I’m coming in for is service. I already get the mailers every week. If I’d wanted to sell it I would’ve approached Toyota. More

Did a great job, but the hub cap was not put on securely because it fell off at some point during highway driving. Disappointed in that. Don’t know at what point it fell off so now I have to pay for another because it fell off at some point during highway driving. Disappointed in that. Don’t know at what point it fell off so now I have to pay for another one. 😔😞 More

The service at this dealer was good, but the price for labor was obscene. Standard maintenance on a Camry should not incur a $1,500 quote, with almost $800 of that being labor. It was only there a few hou labor was obscene. Standard maintenance on a Camry should not incur a $1,500 quote, with almost $800 of that being labor. It was only there a few hours. Will be taking my vehicle to mom-and-pop shops from here on out. More

Slow service and uncomfortable waiting lounge. Most of the beverage options were empty. 2 hours past the scheduled time made me late for work. Didn’t fix my navigation or give me any suggestions Most of the beverage options were empty. 2 hours past the scheduled time made me late for work. Didn’t fix my navigation or give me any suggestions. No car wash available. Encouraged me to back to Honda… More

Team was very helpful and car was ready when promised. Really friendly staff Thanks again guys. !! Really friendly staff Thanks again guys. !! More

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