Dreyer & Reinbold BMW, INFINITI, Subaru, Volkswagen of Greenwood

Very Positive Experience I was very pleased with my experience. I worked with Jason Hall to get my new Forrester. Due to personal considerations, I did not want to take delive I was very pleased with my experience. I worked with Jason Hall to get my new Forrester. Due to personal considerations, I did not want to take delivery of my car until at least the third week of December. I test drove the exact Forrester I wanted in mid-November but needed to wait. He found another Forrester that was scheduled for delivery in early December. I put down the deposit and waited. While out of the country, Jason contacted me letting me know the car would probably not be delivered until early January. He even offered me the car I test drove as it was still available. After texting back and forth for approximately an hour, I decided to wait for the one to be delivered in January. During our back and forth, the car on the lot was sold. I guess it was meant to be. Upon our return the the US, I contacted Jason and learned the car would not arrive until the second week in January. He kept me informed as the status/location of the car until it arrived at Dreyer & Reinbold. I would highly recommend Dreyer & Reinbold.. I was also impressed with Justin who spent approximately an hour and fifteen minutes with me reviewing the technology in the car. More

great customer service This is a return visit to Dreyer Reinbold Subaru. Our salesman, Robert Muellers, is always very helpful and one of the reasons we came back. This is a return visit to Dreyer Reinbold Subaru. Our salesman, Robert Muellers, is always very helpful and one of the reasons we came back. More

Feedback The service is always above and beyond. The entire staff is excellent. No matter the problem or even when we have a question it’s answered in a tim The service is always above and beyond. The entire staff is excellent. No matter the problem or even when we have a question it’s answered in a timely manner. We are Never rushed and feel we as customers are number one! More

Great through the years! Outstanding in all regards. Sales, Service. Been a customer for 18 years and would go nowhere else. Have purchased a total of 3 new VWs here, the l Outstanding in all regards. Sales, Service. Been a customer for 18 years and would go nowhere else. Have purchased a total of 3 new VWs here, the latest just yesterday. Excellent in every way. If you are in the market for a new VW, Dreyer & Reinbold is the place. Ask for Donetta or Kelly. They won't steer you wrong! More

Great Experience I have been dealing with this dealership since 2005 and have ordered 5 new BMWs, plus one for my daughter. The only word that comes to mind, very simp I have been dealing with this dealership since 2005 and have ordered 5 new BMWs, plus one for my daughter. The only word that comes to mind, very simply, is EXCELLENT !!! Over the years I have dealt with at least 5 other dealerships and not a single one comes close to the excellence of DREYER-REINBOLD BMW South lot. I have dealt with several different individuals during my visits and every single one was exceptional in our various interactions. This includes the management down to the greeters ! Elizabeth Kolter has been , very simply, exceptional to work with. To sum it up : DREYER-REINBOLD BMW SOUTH lot DOES IT RIGHT !!! More

The service at Dreyer & Reinbold is exceptional. Elizabeth and staff take pride in their work and I know I can trust a quality experience there! Elizabeth and staff take pride in their work and I know I can trust a quality experience there! More

Service I have been driving BMW vehicles for a short time. I have always been treated with respect and kindness by the service staff at D&R. Kyra and Eli I have been driving BMW vehicles for a short time. I have always been treated with respect and kindness by the service staff at D&R. Kyra and Elizabeth are allows going above the call of duty in regards to keeping me informed of the status of our vehicles. I have not had a situation where I needed to bring back our vehicles due to a wrong diagnosis or poor service by the service technician. Like the slogan goes, “The Ultimate Driving Machine”, this is the “Ultimate BMW Team” at D&R. More

Best Service I dropped my car off Sunday night, with the earliest appointment I could schedule being the following Thursday. Brian called me first thing Monday mor I dropped my car off Sunday night, with the earliest appointment I could schedule being the following Thursday. Brian called me first thing Monday morning and my car, with some major repairs needed, was done Monday night. I have never experienced such fast, professional and easy going service at a dealer in my life. This will be the only place we bring our Subaru’s! More

Loaner car fiasco Took BMW in for warranty work. Was told I would have a BMW loaner when I made appointment 10 days earlier. I arrive on time, and am told no BMW loan Took BMW in for warranty work. Was told I would have a BMW loaner when I made appointment 10 days earlier. I arrive on time, and am told no BMW loaners are available but Enterprise Rental will be coming in about 20 minutes. Over 2 hours later, Enterprise car is available for me but it's an ECONOBOX - a Mitsubishi Mirage - the cheapest car out there with an MSRP of $13K!! I am giving them a BMW, I expect something similar in return. I tell the service advisor that this is unacceptable. He replies this is all they've got. I say no way I'm accepting an econobox car that I barely fit in. You need to do something else. He goes to talk with manager and BAM! 3 BMW X5's roll out and are now available for loaners, within 5 minutes. That means they had these available the WHOLE time, and whoever left in the Nissan Versa and other crappy cars got the shaft. Bad taste in my mouth for the first visit. Good points: Communication was pretty good. They didn't do any work that cost me money unless authorized. Explained and answered all my questions. Will I go back? It's the only game in town for me unless I want to drive an extra hour away. UGH. More

Great experience Andrew was excellent. Easiest car buying experience I’ve had. He went out of his way to get all of the information we needed and the price was great! Andrew was excellent. Easiest car buying experience I’ve had. He went out of his way to get all of the information we needed and the price was great! More