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Dreyer & Reinbold BMW, INFINITI, Subaru, Volkswagen of Greenwood
Greenwood, IN
107 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 107 reviews
March 22, 2024
Always excellent service. In and out quickly and kept up to date on progress. John Stephenson is great and always friendly, knowledgeable and on top of things. In and out quickly and kept up to date on progress. John Stephenson is great and always friendly, knowledgeable and on top of things. More
by davidrdunn
Employees Worked With
John Stephenson
Helpful November 14, 2023
The entire service team at Dreyer & Reinbold Subaru is fantastic!!! Always attentive, impressive and reliable! So far, I've had both Camryn and Tyler as service advisors and they never fail to impress a fantastic!!! Always attentive, impressive and reliable! So far, I've had both Camryn and Tyler as service advisors and they never fail to impress and always exceed expectations! Fabulous dealership! Wouldn't consider going elsewhere! In addition to that, the GM, John Collins, is awesome and my salesperson is Mark Larocco! - Both are astounding and I am certain that I will never shop elsewhere because of them! More
by faithb4
Employees Worked With
Mark Larocco, John Collins, Tyler, Camryn
June 12, 2023
i have a VW that i do not drive in the winter. it had not been holding a charge, so i had it towed to another repair shop. they were unable to locate the issue after swapping my battery for which it had not been holding a charge, so i had it towed to another repair shop. they were unable to locate the issue after swapping my battery for which was under warranty. it drained the new battery as well. advised it was an electrical issue. so i decided to take it the VW dealership Dreyer and Reinbold and asked for an electric diagnostic after telling them about replacing the warranted battery twice. the service rep Alex, advised it was probably the batter and treated me like i didnt just tell him what had already been done. they contacted me to tell me it was the battery and that a new one needed to be put in. i advised again that the current battery was under warranty. there excuse was it was not a VW battery. my husband said put in "your" VW battery, drive it and then try to restart. was advised that it worked perfectly and was told it was ready for pick up. went to pick up paid 544.00 for diganostic (mind you i do not think this was done). and new VW battery. someone went to retrieve the car, and guess what it would not start. SO, left the car there, got a refund. after a week back and forth, was told that my radio was draining the battery. i had them unhook it and i will purchase somewhere else. went to pick up, yes it works great now, my 2 day old battery was disposed of that was under warranty, and i was still required to pay the 544. asked to speak to a manager who was also rude, and stated that they did not find the problem the first time. (is that because they checked the battery and nothing else). i asked that he should at least take something off my bill. his rudest response was well after we changed the battery it sat here for a week correct? so basically he is saying since it sat a week it is my fault the car wouldnt start after supposedly having a electrical diagnostic test at 199.99and he flat out and rudely said NO. i paid so i could get my vehicle, but i will never return to this location, and i will tell everyone i know to avoid them at all cost. GO SOMEWHERE else. they are rude and money hungry. a unhappy customer will tell people their experience more than a happy customer. no one went out of their way to make me "a happy customer". More
by neverlie40
Employees Worked With
Alex, John Collins
April 19, 2023
We had a very positive experience in buying our new car. Treated well without pressure from the sales and management people, Paul and Chad. They were generous with their time, explained everything we wante Treated well without pressure from the sales and management people, Paul and Chad. They were generous with their time, explained everything we wanted to know both before and after the purchase, and were professional, courteous and friendly. More
by mhendryx5
Employees Worked With
Paul, Chad
April 11, 2023
The deal was good, but the title work still isn't here and temp plates only have a day left. Been calling and emailing for weeks and get different answers each time. Follow up after the sale is extremel and temp plates only have a day left. Been calling and emailing for weeks and get different answers each time. Follow up after the sale is extremely bad. Wonder what other surprises are coming but soon will not have a titled or licensed plate car to drive. More
by George Smith
Employees Worked With
Sales, title, finance
March 22, 2023
Valerie was great to work with, she understood my budget and was able to get me in the new car quickly that met my needs after my previous care was involved in a wreck. They worked well with my bank due to and was able to get me in the new car quickly that met my needs after my previous care was involved in a wreck. They worked well with my bank due to finding better interest rates through the bank. More
by Michael
Employees Worked With
Valerie Bustos, Mark LaRocco
March 22, 2023
I bought a 2019 pre-owned Toyota Corolla from Dreyer and Reinbold. The entire experience was wonderful and professional. Not a lot of hustling or tricks to get to buy this car. Our car salesperson was Paul Reinbold. The entire experience was wonderful and professional. Not a lot of hustling or tricks to get to buy this car. Our car salesperson was Paul and he is very courteous. If we need a car in future, we know where to go. More
by atami42
Employees Worked With
Paul Lundgaard
March 21, 2023
Everyone I met and dealt with at Dreyer & Reinbold Subaru made my car buying experience amazing. They went above and beyond to make sure everything was ready for me when I got there. My salesman Nick even c made my car buying experience amazing. They went above and beyond to make sure everything was ready for me when I got there. My salesman Nick even cleaned my license plate so that it would look good on my new car. He also took the time to set everything up with me and was willing to stay late to make sure I was comfortable before leaving. I love my new Subaru and the buying experience topped it all in my books!! I also look forward to getting my car serviced there. More
by sari_lawton
Employees Worked With
Nick, Andy, John, and Ron
