Drive Direct
Columbus, OH
Filter Reviews by Keyword
By Type
Showing 28 reviews
We were told they were going to hold the car for us and we would be able to see the car in 2 days. I went to go look at the listing and it said that the listing was no longer available. I thought that they we would be able to see the car in 2 days. I went to go look at the listing and it said that the listing was no longer available. I thought that they just pulled it for us and all was well. I called to make sure the car is still there and I was told to wait so I did I waited for a call back and never got one. I sent a text asking if the car was still there and I got a text back saying that it was sold. They had no intention about telling us the car was sold we lived 4 hours away and would've drove up there to figure out the car was sold if I didn't see the listing was down. NEVER BUY FROM THEM. the way they do business and shameful and they shouldn't be open if they are going to treat customers the way they did. More
Pattie was rude and pushy. I did not want to buy from her or the company after I met her in person. She/they also tried to slide in a xx fee and then took it off at the end to I did not want to buy from her or the company after I met her in person. She/they also tried to slide in a xx fee and then took it off at the end to make it look like I was getting a deal when the fee should of never been there in the first place. More
I had an awesome salesman who found me the perfect vehicle and gave me a great deal with my trade in. Sean Stevenson was honest and actually cared about my needs. He worked with me to find the exact c vehicle and gave me a great deal with my trade in. Sean Stevenson was honest and actually cared about my needs. He worked with me to find the exact car i was looking for and got me a great price with my trade in . im a Honda girl and i had a civic but needed more room and he found a Crv that had been well taken care of and got me in it for the price i wanted. I would recommend Drive Direct and Sean Stevenson to anyone looking to purchase a great used car. Thanks for making my experiance a very pleasant one. More
I am surprised by so many negative reviews od Drive Direct. In June 2023, I went in to purchase a hybrid Corolla that was advertised online. I had nothing but an excellent experience from the time I wa Direct. In June 2023, I went in to purchase a hybrid Corolla that was advertised online. I had nothing but an excellent experience from the time I walked in. My sales person Sean was fabulous. He spent a lot of time with me, negotiated fairly, was professional and personable. They gave me a fair price for my trade and I was happy with the deal we made. The finance guy and others were very kind and professional. My car had some dings on the body that Drive Direct repaired for free. No hard sell, no ridiculous games, and no condescenion toward me as a female. I would return to and recommend Drive Direct and Sean, the awesome sales guy. More
Very pleased with this dealership and Andrew who was my sales agent! Very professional and he even filled up my car with gas and gave me two free oil changes. Excellent experience! sales agent! Very professional and he even filled up my car with gas and gave me two free oil changes. Excellent experience! More
Great deal, car ready, Canaan in sales, Chris in finance made us feel welcome and comfortable. Took about 2 hours and we drove away no pressure, explained everything, we will go back. Thanks Canaan and Chr made us feel welcome and comfortable. Took about 2 hours and we drove away no pressure, explained everything, we will go back. Thanks Canaan and Chris your a asset to this company. More
Big selection, coupled with great service. Purchased 3 cars here in 3 years, also sent a ton of friends and family in and all have had the same experience. Highly highly recommend. Purchased 3 cars here in 3 years, also sent a ton of friends and family in and all have had the same experience. Highly highly recommend. More