
Drive Direct
Columbus, OH
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They had the car I was looking for. The salesman was FANTASTIC. When it came time to seal the deal, I presented an approval letter from my local credit union, promising them full paymen The salesman was FANTASTIC. When it came time to seal the deal, I presented an approval letter from my local credit union, promising them full payment upon completion of a sales agreement and title. They insisted on me completing a credit app. I didn't need any credit, I don't need your credit, I have a letter assisting "xxx FCU always pays on these approval letters". I'm guessing they are trying to make money on the financing side or selling your/my information, I don't exactly know what their scam is. I only know I'm dissatisfied with the way their company does business and think people need to understand what they are doing. Imagine going shopping at the store, presenting your credit card and being told to fill out a credit application. No thank you. I'm very disappointed with them. Buyer beware More
Searched for quite some time for a specific vehicle. Found what I was looking for at Drive Direct. Chatted with salesman Nick. He sent me a walk around video. Vehicle was priced on cars.com for 41,99 Found what I was looking for at Drive Direct. Chatted with salesman Nick. He sent me a walk around video. Vehicle was priced on cars.com for 41,995. Sticker in window reflected the same price. I changed my schedule around to get to Columbus to pick up this vehicle the next day since they would not hold the truck even with a deposit. I was proactive in taking care of the online credit app the night before. I was told the salesman would hold onto the key and would let me know if anyone was coming to look at the vehicle before I could get there. Half the day went by, and I figured I better check in since I had not heard anything and because I had made transportation arrangements immediately after getting off work today. The salesman informed me that he did not do anything with my credit app because they raised the price by 3,000.00. No call, nothing. Not sure that anyone wants to do business with a disingenuous company like Direct Drive. Give your business to a company that truly values their customers and would never do such a thing. Shame on you Direct Drive. More
Dealership had a great selection. Mike provided excellent sales support and seemed more focused on getting me into something that would work for me, than pressuring a sale. Justin d Mike provided excellent sales support and seemed more focused on getting me into something that would work for me, than pressuring a sale. Justin did a great job of getting me the financing terms I needed. An all around pleasant car buying experience. More
Great place , Eman Qadir helped me pick my new Highlander , he made sure all my needs were met and gave me good price , very friendly would highly recommend him :) , he made sure all my needs were met and gave me good price , very friendly would highly recommend him :) More
I had a fantastic experience with Dakota. He was knowledgeable, patient, and attentive, making the entire process smooth and enjoyable. Highly recommended! He was knowledgeable, patient, and attentive, making the entire process smooth and enjoyable. Highly recommended! More
This was an amazing experience, he was very well spoken and respectful. He explained each step in a way I could understand and tried hir hardest to find something that fits my budget and would allow me to and respectful. He explained each step in a way I could understand and tried hir hardest to find something that fits my budget and would allow me to get a bag for my buck. More