
DriveMax
West Bridgewater, MA
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This place does not deserve even 1 star HORRIBLE CUSTOMER SERVICE AND DISHONEST - STAY AWAY! Every single individual I have came in contact with at DriveMax is HORRIBLE, UNPROFESSIONAL AND INCOMP CUSTOMER SERVICE AND DISHONEST - STAY AWAY! Every single individual I have came in contact with at DriveMax is HORRIBLE, UNPROFESSIONAL AND INCOMPETENT. THEY DON'T CARE ABOUT CUSTOMER SERVICE. ALL THEY WANT IS YOUR MONEY! Sales person: Sonny. I was very upset with the way I was treated by this salesperson at this dealership. This man should not be selling anything. He lacks customer service and does not know a single thing about selling a car. He has terrible communication skills and lack transparency. This has been the most awful car purchase experience with poor treatment of customers. I have dealt with real and true professionalism but this place does not even come close! Manager: This individual was truly unprofessional and was extremely aggressive when I declined to purchase car warranty Service Department: Mikayla. This woman has no clue how to do her job. Another example of terrible communication skills. Car had to be brough back due to mechanical issue. I've spoken to this individual on several occasions with my concerns. Brought the car in and it wasn't even checked for what it was brought in for. Lots of phone tag and she does not call you back when promised MANANGEMENT: PLEASE RE-TRAIN YOUR STAFF. THE FEW THAT I HAVE COME IN CONTACT OR HAVE ENCOUNTERED HAS BEEN HORRENDOUS. IF YOU CONTINUE TO RUN YOUR BUSINESS WITH NO CHANGE YOU WILL HAVE ABSOLUTELY NO CUSTOMER More
Today I bought my first car by myself! There was no pressure and Mo was one of the nicest people I ever had the pleasure of dealing with. I love my car There was no pressure and Mo was one of the nicest people I ever had the pleasure of dealing with. I love my car More
I went into DriveMax not knowing what I was looking for but a kind gentleman Nick helped point me in the right direction. Very easy to talk to and was willing to work with me on what I needed. I'll definit but a kind gentleman Nick helped point me in the right direction. Very easy to talk to and was willing to work with me on what I needed. I'll definitely be back when I'm ready to make a purchase More
I bought a Silverado they had on the lot. It was priced good and optioned better than I was I was expecting. I am completely satisfied with my new to me truck. It was priced good and optioned better than I was I was expecting. I am completely satisfied with my new to me truck. More
They have great customer service and are super friendly. Made the financing part super easy and quick .Definitely would recommend them as your car associates! Made the financing part super easy and quick .Definitely would recommend them as your car associates! More
Recently we bought a beautiful C-class from Drivemax. Manny walked me through the car with expertise and we were able to get to a price point that made us both happy! Communication was top notch and had Manny walked me through the car with expertise and we were able to get to a price point that made us both happy! Communication was top notch and had a customer focus attitude. More
Exceptional experience purchasing our new to us Audi Q7. I found a car on sale by them and was surprised how my expectations from the ad was reached with what it was in person. Very friendly as well. I found a car on sale by them and was surprised how my expectations from the ad was reached with what it was in person. Very friendly as well. More
Complete fraud. Stay aways. Lies, Lies, Lies. Purcahsed volvo that ended up needing $2700 worth of work. DRIVEMAX refused to cover it under their warranty. Stay aways. Lies, Lies, Lies. Purcahsed volvo that ended up needing $2700 worth of work. DRIVEMAX refused to cover it under their warranty. More
Great customer service and excellent smooth process to buying this great SUV. Kyle was our salesperson and he did everything we asked and helped us achieve our goals! We go a great vehicle for an awesome buying this great SUV. Kyle was our salesperson and he did everything we asked and helped us achieve our goals! We go a great vehicle for an awesome price! No pressure and just plain nice and easy experience! More