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DriveMax

West Bridgewater, MA

3.5
91 Reviews

863 N Main St

West Bridgewater, MA

02379

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Showing 91 reviews

May 01, 2025

Drivemax has great customer service. . Professional. Knowledgeable. They had the exact truck I needed and they could not have been a nicer group of folks to work with.Never felt pressur More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom
April 29, 2025

I was lucky enough to have Kyle as my salesman. He had EXCELLENT customer service, patience & knowledge! He knew exactly what I was looking for.Keep up the great work ! More

by Antoine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
April 24, 2025

Great experience very knowledgeable and got a great car . Walked in to purchase a certain vehicle came out with a different one. Experience was worth every dollar with these guys. More

by Joel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sonny
April 19, 2025

I had an amazing experience with Lenny! His service was top-notch, and I truly appreciate the way he handled everything His helpfulness and expertise were truly appreciated from start to fi More

by Marcos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lenny
April 04, 2025

recently purchased a 2017 subaru impreza for my soon-to-be-driving 15 year old. the process was very smooth other than some paperwork hiccups outside of the dealer's control--somewhat expected whe More

by kgilbert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
leny, ernie
Apr 18, 2025 -

DriveMax responded

Thank you so much for your kind words and for taking the time to leave us a 5-star review! We’re thrilled to hear that you had a positive experience with us. Your feedback means a lot and motivates us to keep improving. If you ever need anything, feel free to reach out. We look forward to serving you again!

March 18, 2025

A bunch of SCAMMERS. DO NOT DO ANY BUSINESS WITH THEM. I went on saturday to look at a pickup truck that was in their lot. we ended up working details out and they were v More

by emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny, Tom, Katil
Apr 18, 2025 -

DriveMax responded

We’re sorry to hear that your experience with us didn’t meet your expectations. We strive to ensure every customer is satisfied. Please reach out to us at ‪(857) 220-7495‬ or email us at consumerdrivemax@gmail.com so we can address the issue and assist you further. We appreciate your feedback and are committed to improving our service.

March 11, 2025

Frustrating experience . . . very poor communication with customer and between departments, no sense of urgency, cleanliness issues with vehicle and showroom/public spaces. More

by npb2023
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Foster,Kyle Kelle
Apr 18, 2025 -

DriveMax responded

We apologize for any inconvenience caused and are disappointed to hear that we didn’t meet your expectations. We take customer satisfaction seriously and would like to address your concerns directly. Please feel free to contact us at ‪(857) 220-7495‬ or email consumerdrivemax@gmail.com so we can work together to find a solution. We appreciate your input and are committed to making improvements.

Apr 18, 2025 -

npb2023 responded

Good afternoon, Unfortunately contacting you directly with my concerns on multiple occasions resolved very little. I was transparent with you about the issues with the sale and delivery before submitting any reviews. All I got from each department was "sorry, we believe we did our best. In order to actually get the $100 check offered for the condition the car was in for delivery, I had to follow up about multiple times and ultimately only got it because I was physically at the dealer for the final visit and asked multiple people at the front to assist and getting the check taken care of. Buying a car shouldn't be like this. I suppose I'm partially to blame for allowing myself to even be in this situation. There were many red flags that I ignored because I wanted this specific vehicle when we should have just walked out. Certainly a learning experience for me and hopefully for the employees involved at DriveMax.

February 26, 2025

This place is a complete fried of a dealership. They rotate their managers from store store and pretend like they are bringing in new managers to make the store better but they’re just as big as cr More

by Slovell
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Amandio
Apr 18, 2025 -

DriveMax responded

We’re truly sorry to hear that your experience didn’t meet your expectations We take customer satisfaction seriously and would like to address your concerns directly. Please feel free to contact us at ‪(857) 220-7495‬ or email consumerdrivemax@gmail.com so we can work together to find a solution.

February 20, 2025

This dealership is a complete fraud. We had a horrible experience with our purchase and trade-in. Several issues came up and we also walked out several times. The biggest issue is how More

by Fordowner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom
Apr 18, 2025 -

DriveMax responded

We’re sorry to hear that your experience with us didn’t meet your expectations. We strive to ensure every customer is satisfied. Please reach out to us at ‪(857) 220-7495‬ or email us at consumerdrivemax@gmail.com so we can address the issue and assist you further. We appreciate your feedback and are committed to improving our service.

October 28, 2024

Justin helped me finance my first car he was very professional, he provided me assistance and answer any questions that I asked.Definitely going back in two years. More

by Carl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin,Tom
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