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Driver's Way Pelham
Pelham, AL
2,068 Reviews
240-Point Total Inspection + the most extensive reconditioning process in the industry + 3-day return + 30-day exchange + 90-day/3K-mile warranty on Driver's Way Certified vehicles.
Driver's Way was designed from the customer point-of-view: you’re free to shop at your own pace, test drive hundreds of makes & models on one lot, & choose from numerous independent financing options. We employ a low-pressure sales force & fixed, no-haggle pricing. We select premium, top-condition, low-mileage vehicles for our lots.
Driver's Way: A nearly new car. A brand new experience.
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Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,068 reviews
September 12, 2026
From the sales people, Ruby and Cason, to the General Manager were great. They were very helpful and worked hard to get me in the car that I wanted from making sure the car was perfect for me all the wa Manager were great. They were very helpful and worked hard to get me in the car that I wanted from making sure the car was perfect for me all the way thru financing. Excellent experience! More
by Kbmclean
Employees Worked With
Ruby Torres, Cason Crowe, Jonathan (general sales mgr)
September 07, 2026
Took their time with us. Let us drive several vehicles were very attentive and guide us in the right direction. Never felt pressured at all. Let us drive several vehicles were very attentive and guide us in the right direction. Never felt pressured at all. More
by ousley60
Employees Worked With
Marshall
July 27, 2023
I called about a vehicle that was listed as "Coming Soon" and asked the price and said that I was very interested in seeing it. I was told by Anthony that the vehicle was in the body shop and to let them kno and asked the price and said that I was very interested in seeing it. I was told by Anthony that the vehicle was in the body shop and to let them know when I was coming. My husband called the next day and spoke with Bryan. He said we wanted to see the car, but this time was told the vehicle was in the shop and not available. He asked when it would be available and was told either Saturday or Sunday. I called back Friday and this time I was told by Anthony that they had sold the car. I asked how was that possible and was told the person bought it sight unseen. I was never told you could that, but Anthony said he told me that, which was a lie. He was very rude. I decided to go to Kia Riverchase and bought a brand-new vehicle. Driver's Way prices are too high, and they do not treat their potential customers respectfully. Nowadays, you can buy a new car for nearly the same price as a late-model used car and at a much lower interest rate. My recommendation is to go somewhere else! More
by Potential Customer
Employees Worked With
Anthony, Bryan
Verified CustomerJuly 12, 2023
I have purchased 5 cars over my lifetime and hands down, Driver's WAY has an excellent selection of cars to choose from and you are allowed to comfortably take a look at vehicles without being harassed or Driver's WAY has an excellent selection of cars to choose from and you are allowed to comfortably take a look at vehicles without being harassed or hurried. MARK HIGGINS, has been the BEST at helping me purchase a car ! There was no pressure, he calmly answered ALL of my questions and he didn't treat me according to what I may have "LOOKED LIKE" I could afford. He showed me nothing but respect. Believe me, I tested his patience...LOL. Thanks Mark, for treating me like a HUMANBEING and not like a SALE ! More
by DGRAYSON
Employees Worked With
Mark Higgins
July 11, 2023
Driver's Way has been preferred dealership for over 20 years now. The entire staff has been extremely helpful in covering our purchase and service needs. years now. The entire staff has been extremely helpful in covering our purchase and service needs. More
by jim@oliversonline.org
Employees Worked With
Chris Griffitts, Grant Montgomery
