Driveway - Online Convenience Delivered

I had the pleasure of completing my purchase with Leisha. She was so supportive, kind, and informative throughout the process, and as a first-time buyer, it was so reassuring and very much appreciated. She m She was so supportive, kind, and informative throughout the process, and as a first-time buyer, it was so reassuring and very much appreciated. She made it feel seamless and exciting! I can’t recommend her enough. Thank you, Driveway and Leisha!! More

Hamilton Honda on New Jersey is run by the Lithia financial group which operates driveway.com. I had a 2012 Lexus RX350 shipped down to Kentucky where I live because I was interested in purchasing it financial group which operates driveway.com. I had a 2012 Lexus RX350 shipped down to Kentucky where I live because I was interested in purchasing it, I made the transaction through driveway.com and this dealership fulfilled it. Driveway.com said if I didn't want the car I had 7 days or 400 miles to decide and if i sent it back it would cost $836. As soon as I received the car I took it to a small privately owned garage who charged me $42 for a pre-purchase inspection, they discovered a timing cover leak and the only way to fix it on this year of car is to pull the entire engine out, which according to the local Lexus dealership that I asked for a quote can cost around $5,000. I explained to driveway.com what happened and they called the local mechanic who's invoice I provided to driveway.com along with the invoice from the local Lexus dealership and driveway.com told me that it was regular maintenance for the year and model of the car, I asked them what they would do to fix this because it wasn't mentioned anywhere in the description of the car and I'm in disbelief that a Honda mechanic at the dealership missed this when they were inspecting it, they said they would do NOTHING because it's considered regular maintenance!!! I want them to show me where in the Lexus owners manual it says a timing cover leak is regular maintenance. I told them that since the dealership "didn't find this problem" then what happens when we drop the engine and take it all apart and there are more problems with it? They again said they would do NOTHING! All driveway.com did was waste my time and money, I had to pay for the car to be shipped back to New Jersey which was $836, I paid for the inspection on the car and wasted so much time for a lemon they would do nothing about. Driveway.com set me up and unloaded a car with over $5,000 worth of issues on me and then wouldn't do anything to help with it. Do not trust this dealership or driveway.com!!! More

Rachel was wonderful, cordial, clear, concise and a pleasure to work with. She made sure I got Driveway everything I needed and was a lot of fun along the way. pleasure to work with. She made sure I got Driveway everything I needed and was a lot of fun along the way. More

Leisha worked with me to find the perfect vehicle. I am a picky person and she was so patient with me. We didn't have much luck a few weeks ago but this week I reached out to her to start the purchase I am a picky person and she was so patient with me. We didn't have much luck a few weeks ago but this week I reached out to her to start the purchase process and she was quick to respond. Very friendly and outgoing! I will buy my next vehicle here! More

The process has been pretty smooth so far and communication has been to my liking. I'm excited about the purchase of my car! communication has been to my liking. I'm excited about the purchase of my car! More

I had the pleasure of speaking to THAD, he is awesome. His service is excellent. His service is excellent. More

When I found myself in desperate need of a new vehicle, Jill was extremely helpful and supportive! Jill was extremely helpful and supportive! More

Sean! ! Sean! Sean!!! Definitely someone you guys should keep!!! He’s amazing! Communicative, and straightforward ! Sean! Sean!!! Definitely someone you guys should keep!!! He’s amazing! Communicative, and straightforward More

Car looks in great condition thanks for reaching out to me about the car’s condition me about the car’s condition More

Jill was an absolute pleasure to work with. She answered all of my questions, was friendly, personable and kept in touch with me every step of the way. She answered all of my questions, was friendly, personable and kept in touch with me every step of the way. More