Driveway Subaru of Moon Township
Moon Township, PA
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Service problems We bought a car here and had it in twice in one year for service and both times they were not helpful at all. I wouldn't recommend this dealership at We bought a car here and had it in twice in one year for service and both times they were not helpful at all. I wouldn't recommend this dealership at all because they lack in customer service skills and aren't willing to work for their customers to keep them coming back to them to have their cars worked on. We have always owned subarus but we will never buy another one from Day Apollo in the future. We even sent an email to the general manager about a week or so ago and have yet to hear anything from them concerning acknowledging our complaint or anything like that. We are overall very disappointed in them as a dealership as a whole. More
Great experience My experience at Day Apollo was made very easy by James Hebert, who did a great job explaining everything I needed to know about the car and the proce My experience at Day Apollo was made very easy by James Hebert, who did a great job explaining everything I needed to know about the car and the process of buying the car and getting it serviced at the dealership. I can't think of anything I needed to know that he didn't share with me prior to me taking the car home. There were no unpleasant surprises at any point in the entire process, and everything went along smoothly. There was no sales pressure, and I really enjoyed the experience -- they really did make it easy, and did a great job with follow up after the sale, including both handwritten and emailed thank-you notes from multiple staff members. At other dealerships I felt as though I were in a shark tank. I didn't feel that way at this dealership, and will probably buy another car for that reason. I hope I can buy it from James. More
Day Apollo Subaru makes buying a breeze When we were ready to buy our second Subaru, we went directly to Matt Tate who sold us our first Subaru. Matt was a great resource and I appreciated t When we were ready to buy our second Subaru, we went directly to Matt Tate who sold us our first Subaru. Matt was a great resource and I appreciated the time he takes to go over all the specifics of the car. He went that extra mile to find me the forester that I wanted. More
Easy and stress-free car buying I came to Day Apollo Subaru while looking for my first new car, thinking that it would be the first of a few dealerships I would go to. It turned out I came to Day Apollo Subaru while looking for my first new car, thinking that it would be the first of a few dealerships I would go to. It turned out to be the only place I needed to go! The staff is very knowledgeable and helpful, and they gave me a lower price than what I found online from another dealer. I now own my first new car, thanks to the great service at Day! I definitely recommend this dealership. More
It was a painless experience!! My salesman, Simon Bacher, was very knowledgeable and professional. He was very patient when explaining all the new, modern technology to some who is My salesman, Simon Bacher, was very knowledgeable and professional. He was very patient when explaining all the new, modern technology to some who is technically and computer challenged. I am very pleased with my new car and Simon was great to work with. More
Simple and comfortable The employees I dealt with were very friendly and knowledgeable. They answered any questions I had and went above and beyond to make sure I was satisf The employees I dealt with were very friendly and knowledgeable. They answered any questions I had and went above and beyond to make sure I was satisfied. More
Great Service Really helped with my car buying decision and made the whole experience smooth and enjoyable! Great Dealership! Would definitely recommend and deal wi Really helped with my car buying decision and made the whole experience smooth and enjoyable! Great Dealership! Would definitely recommend and deal with again in the future! Thank you! More
Hard customer to please This dealership really seemed to put the extra effort into making the car buying experience a positive one. First, they managed to get me a new 2015 This dealership really seemed to put the extra effort into making the car buying experience a positive one. First, they managed to get me a new 2015 from the factory the week after final orders were taken. Apparently their were a few "allocations" of the XV Crosstrek I wanted still available and they were able to get one. This was important because Subaru made some minor changes to the car for the 2016 model year that I didn't care for and a "dealer trade" was out of the question. A couple of the accessories I wanted were on back order, a known issue when the order was placed, and weren't expected upon delivery. Again the dealership managed to work some magic and got them installed for delivery. This was a very pleasant surprise. Finally I got a great deal on the car, both in price and financing. Factoring both of these in, it's probably the best deal I've ever gotten on a new car. The one little hiccup was communication with my salesman, Jason. At times he was difficult to get a hold of and I ended up speaking with the sales manager, Eric, instead. Having said that, he made up for it in getting those accessories installed for delivery and remembering a few of the other requests I had concerning the car. Overall he did a good job, and I'm a hard customer to please. This is a high volume dealer and I can see why. Despite some communication issues, they really seem to be customer oriented and that's nice to see. I'd recommend them to friends or family anytime. More
Informative and fun I worked with Simon Bacher when buying my 2016 Outback. He was extremely helpful and very informative about the Outback and all the new updates. I w I worked with Simon Bacher when buying my 2016 Outback. He was extremely helpful and very informative about the Outback and all the new updates. I would highly recommend Simon and Subaru Apollo Moon Township to my friends looking to buy a Subaru More
Quick and constant contact Had a great experience with Marc Zimmerman who helped with all of my questions over the phone. Once I arrived at the dealership I was helped by a ver Had a great experience with Marc Zimmerman who helped with all of my questions over the phone. Once I arrived at the dealership I was helped by a very patient and helpful salesperson, Corrine Lipka. She made sure I got the deal I was happy with and I left Day Apollo as a satisfied customer! More




