DuPage Chrysler Dodge Jeep RAM

Classic Bait and switch dealership. Brian and and general managers promise the world and act as if they will go above and beyond for your purchase and loyalty; however, once you leave, Brian and and general managers promise the world and act as if they will go above and beyond for your purchase and loyalty; however, once you leave, you will regret your purchase immediately. They use sales techniques and scare tactics to get a sale and commission. Then, you later find out paperwork was complete lies, extra payments credited back to you never happened, and betrayal in every sense of the word. I will never buy another Jeep or any other vehicle that this dealership sells due to the characters of these people. Our problem was never solved, never attempted to be fixed by many professionals in this building. More

Shout out to John L. , Brian B. and Jeff K. who all went above and beyond to help make financing my Wrangler a simple/straightforward experience! Well taken care of from b , Brian B. and Jeff K. who all went above and beyond to help make financing my Wrangler a simple/straightforward experience! Well taken care of from beginning to end and left with a smile on my face! More

It’s been frustrating since I purchased my jeep grand Cherokee as after less then one day, there was a computer error causing the emergency collision brakes to disengage. I brought the vehicle back and w Cherokee as after less then one day, there was a computer error causing the emergency collision brakes to disengage. I brought the vehicle back and was told a simple computer update would fix the issue by a manager. After a week of no contact, I went in and the service representative told me that the issue had to be escalated to star case but my vehicle couldn’t be returned in the meantime due to it being a “safety issue”. A few days after no contact, I informed the sales representative who has tried to be helpful that I would be coming to get my vehicle without it being fixed as a new wiring harness/connector had to be ordered now. I understand the CDK issue that happened and that issues can happen but the lack of communication and transparency has been frustrating as I will have to bring the vehicle back for the repair at a later date. More

Tyler did a great job helping me with the purchase of my Jeep Gladiator and working out a great deal for me. He also helped me get my first new car which was the same Jeep Wrangler that I used to trade in f Jeep Gladiator and working out a great deal for me. He also helped me get my first new car which was the same Jeep Wrangler that I used to trade in for the Gladiator so Tyler has been very consistent throughout the years helping me to get what I needed More

Tyler Conway was amazing to work with. Great service and experience. I would work with him again Great service and experience. I would work with him again More

Tyler Conway provided excellent customer service. 10/10 highly recommended! I was very pleased with my experience at this dealership thanks to him! 10/10 highly recommended! I was very pleased with my experience at this dealership thanks to him! More

John was so helpful in finding the right car 4 me @ the rt price! He made me feel so comfortable making such a big purchase! I really felt that he cared about helping me as if he was a friend of years! I rt price! He made me feel so comfortable making such a big purchase! I really felt that he cared about helping me as if he was a friend of years! I would definitely go back! & recommend all my fam & friends 2 c John! More