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DuPage Chrysler Dodge Jeep RAM

Glendale Heights , IL

4.4
1,071 Reviews
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433 East North Avenue

Glendale Heights , IL

60139

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Showing 1,071 reviews

February 06, 2020

Bait and Switch Website gives you one price, but going into dealership you get a price thats 30% more! Their explanation? "Oh, the calculator on the website is always More

by mattsollis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hilsabeck, Luis Cavazos
Feb 12, 2020 -

DuPage Chrysler Dodge Jeep RAM responded

Hey Matt, I'm really sorry to hear that you had a poor experience with us, and that the payment estimator was explained so poorly to you. Unfortunately, while the payment estimator is on the website to help our customers estimate their monthly payment, it is in fact just that, an estimate. If the payment calculator were able to give customers exact credit terms, there would be no need for us, or a credit application at all. I do apologize that the numbers didn't end up matching up with what you were expecting, but we are simply the middle man communicating the rates the banks have approved you for based on your credit score. If there's anything else I can try to help clear up here, can you please reach out to me at happycustomer@dupagedodge.com so I can try to help out here.

January 31, 2020

After purchasing a car from them, I have been back three times for routine maintenance. Their entire staff is incredibly friendly and helpful. I would absolutely recommend this dealership to anyone who’s in More

by Ryan
Recommend Dealer
Yes
Employees Worked With
Rose Fritsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Harshbarger, George Del Valle, Sam Dulaney, Alan Tapper, Matt Diana, Luis Cavazos, Danny Tomasik, Frank Frank, Mike Cavanagh
January 28, 2020

Everything was great the service department really took car of my truck. Fast and courteous they also found me a loaner to use while mine was being serviced. More

by jerry
Recommend Dealer
Yes
Employees Worked With
dorothy the cashier
January 24, 2020

Sales team and Service team aimed to please customer Our salesman, William, listened to what make/model of vehicle we were shopping for and never tried to persuade us on purchasing features we did not wa More

by Walt S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William, Sam, Service team
January 18, 2020

Tough Service Made Easy Recently had service done at DuPage Jeep. Originally went in for 70k scheduled maintenance, but needed to check on some nagging issues too. Found se More

by bnewt21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
January 16, 2020

Awesome team. They made the buying process very easy and got me a great deal on my new RAM 1500 Limited. I would recommend their dealership to anyone. More

by Scott H.
Recommend Dealer
Yes
Employees Worked With
Greg Harshbarger
January 12, 2020

Bought a 2018 Jeep Wrangler and the sales team was super helpful from start to finish. Everyone treats you like family and this is where I will be buying my next vehicle from. More

by Muddieram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Conway, Mike Cavanagh
January 07, 2020

I bought my Jeep from this dealer and I dealt with Anthony and Donnie. Best guys to work with!! They took the entire time from when I got there til after closing to help me purchase my vehicle and mak More

by JeepGirlIllinois
Recommend Dealer
Yes
Employees Worked With
Anthony S, Donnie K,
January 04, 2020

Purchasing my new car from the Dupage Chrysler Dodge Jeep and Ram was a great experience. Everyone was very friendly and it was an easy process. Lanny Lancaster was who helped us. He was very knowledgeable a More

by Nicolenapier
Recommend Dealer
Yes
Employees Worked With
Lanny Lacaster
January 02, 2020

The dealership is friendly, everyone says hi, everyone works together, so you can go home with a new car, like the waiting room too, you also have good coffee.. More

by Cubbiegirl
Recommend Dealer
Yes
Employees Worked With
Jeff Kosek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos, is awesome, we waited so long, for financing to get done, we were getting upset. waiting so long, but Carlos calmed us down. Talked to us, made us laugh.. he's a real awesome salesman..
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