DuPage Chrysler Dodge Jeep RAM

The has got to be the best experience hands down. Lanny was recommended to me by a family member I was told he was great and yes he was. My daughter and I went in to order her a new truck a Dodge Dur Lanny was recommended to me by a family member I was told he was great and yes he was. My daughter and I went in to order her a new truck a Dodge Durango. I think we kind of scared Lanny with his question "what kind of Durango" we quickly put his mind as ease. He was super busy that day and asked us if it would be ok if we worked with Tyler and we both said sure which we did. Tyler was awesome he helped my daughter and had us all done and out in less than 30 min. And to take this excellent service a step further we got a call today with progress on the order. You guys are amazing and I'll be back to order my new truck very soon. Thanks Lanny and Tyler you are the best! More

Lanny Lancaster such an amazing, salesman you want have to worry about a thing with him , he’s awesome in every aspect in looking for your vehicle to the financial part, what car you’re interested in the p to worry about a thing with him , he’s awesome in every aspect in looking for your vehicle to the financial part, what car you’re interested in the paperwork he just down to earth he’s doesn’t make people feel like it’s just a sale he keeps it 💯 with you from start to finish , he goes above and beyond his job! Just to make the customer happy and satisfied Thanks Lanny Lancaster More

I came in looking to buy a Black Charger than i saw a Chrysler 300 and fell in love with Rose was great . Chrysler 300 and fell in love with Rose was great . More

Bought a Chrysler 300 from Rose and Mandy two great girls they made it very easy for me.Bart they made it very easy for me.Bart More

Brian was by far the best salesmen I’ve ever worked with. He made the purchasing process extremely pain free! I would recommend this location if you are looking for a car or just need to take your car in for He made the purchasing process extremely pain free! I would recommend this location if you are looking for a car or just need to take your car in for service. Jesse in service is the best! He’s honest and very patient. 😊 They are very personable and know how to take care of their customers. More

If I could leave a negative rating I would as this location as well as sales has no common courtesy at all. My husband went in there today to look at a car and when the salesman came back to ask how location as well as sales has no common courtesy at all. My husband went in there today to look at a car and when the salesman came back to ask how much he had to put down he said a number, miscommunication as sales thought it was thousands and not hundreds, goes back to the sales team and they all start laughing and talking about my husband. How disrespectful can someone in sales be. Let me tell you, doesn't matter if someone has hundreds or thousands to put down you never do that in customer service. If this was a racial thing because my husband is Hispanic well I hope you lose a lot of clients per my post. Dont waste your time at this place! More

Was there 12/2021 traded it in our lease , and got a new jeep sahara 2021 4xe , there were 2 issues . The tax credit was not explained to us at all, we left the dealer under the impression that we were goin jeep sahara 2021 4xe , there were 2 issues . The tax credit was not explained to us at all, we left the dealer under the impression that we were going to received 7500$ as a refund , turns out it is tax credit meaning you can only received if you owed taxes. We felt that it was not explained well since they really wanted to make a transaction. Second issue was that we had already payed for the lease on that current month meaning we were ahead on payments, and they told us we would get the money back. And never received any money back. In addition we had over 9 hard inquiries in our credit , I understand about 4 but never 9. And without our knowledge about it. We did the transaction with Brian , and Donnie. I went back and asked if something can be done about all these issues since the car to my knowledge was 8200$ more than i had budget from. I personally went and talk to the finance manager Alex Godines , and said they would look into and will get a call back. 2 month has gone by and I haven’t heard a word from anyone. Tried to call multiple times and can’t get a hold of any managers. Overall, the sales reps and managment claim to go above and beyond for their customers with words; however no actions match their promises. I will 100% never make business with these people , and would never recommend to a friend. More

Oh my gosh, Donnie is amazing. I had two issues with my Jeep Wrangler. First, cracked windshield (AGAIN) and second I had zero paperwork from my purchase at the dealership (zip d I had two issues with my Jeep Wrangler. First, cracked windshield (AGAIN) and second I had zero paperwork from my purchase at the dealership (zip drive given to me was blank). Donnie was kind enough to pull all my paperwork, walk me through everything, had the patience to make sure I understood everything, and even point out a few options that I had purchased and not activated. SUCH an amazing service consultant! He made everything right with the time and attention he placed into my issues. He even gave my son some Jeep merch for his patience while we had detailed discussions. Thank you Donnie. You're doing a great job and you have made me a happy customer once again!! More

Excellent customer service. Ali and Lanny were great help with my new Jeep purchase. Definitely will recommend them to friends and family. Ali and Lanny were great help with my new Jeep purchase. Definitely will recommend them to friends and family. More