DuPage Chrysler Dodge Jeep RAM - Service Center

Came in for an oil change and some other issues. The service was very good as expected. Still have an issue with the rear door service was very good as expected. Still have an issue with the rear door More

Although my jeep did not come from this dealership i am very content with how much the quality of customer service has improved since i came in to attempt to purchase a jeep. very content with how much the quality of customer service has improved since i came in to attempt to purchase a jeep. More

Extremely happy with service from vehicle pickup up by great employees Donnie to quickly service done by Bob from service writer on all the same day. all other i called where one week waiting on appointm great employees Donnie to quickly service done by Bob from service writer on all the same day. all other i called where one week waiting on appointments just for oil change.. More

fast service Cheri best of the best person to deal with service dept. definitely going back for service which i'm using for 2 years. service dept. definitely going back for service which i'm using for 2 years. More

Everything went very well. Everybody was professional. All you can ask for. I would recommend using them. They had some nice looking vehicles to look at too. All you can ask for. I would recommend using them. They had some nice looking vehicles to look at too. More

Satisfied with everything except for checking fluid levels. Two days after service we took a trip to see family in Tennessee. Our trip back was terrible since we had no heat in the car. When we got h levels. Two days after service we took a trip to see family in Tennessee. Our trip back was terrible since we had no heat in the car. When we got home from an 8 hour freezing road trip my son suggested that the anti-freeze was probably low. It was. I filled the radiator with anti-freeze and the heat began to work. Why didn't the technician identify this problem and fix it??? More

Very good service. Sheri Shea is the best. Everybody in her builbing was very professional. Never had a problem with her. they should all be like her. her builbing was very professional. Never had a problem with her. they should all be like her. More

Prompt and professional service. Suggestions of what should be done with approval and price. Explanation of what was completed. Never feel rushed or ignored. Estimated time it will take is usually on tr should be done with approval and price. Explanation of what was completed. Never feel rushed or ignored. Estimated time it will take is usually on track and I’m updated during that time. More

This Dealership, especially the service department, are should be avoided if you want to be treated as a valued customer. This dealership does not deserve the reviews they have gotten, as their practices s should be avoided if you want to be treated as a valued customer. This dealership does not deserve the reviews they have gotten, as their practices show they do not care about the customer. I had items (2 sunglasses worth combined $350) recently stolen from the vehicle, that I can validate that they were in the vehicle prior to service and the service department (Mike - Service Director, Bob Utterback - Service Staff, and the Service Manager) did not follow-up with my concern. I had to call 5x over 3 weeks to get an actual response. Additionally, as they service their vehicle they provide no customer service to follow-ups. All they want is to make money off of your service repairs. Because of this, you should take your vehicle and your value as a customer to another Dealership (at a minimum for service repairs). I will not purchase another vehicle from this dealership and may not purchase another Jeep due to what I experienced. More

Absolutely outstanding!!! The team at Dupage Dodge always goes above and beyond to make sure i am takin care of. Sandra made my visit over the top excellent!! goes above and beyond to make sure i am takin care of. Sandra made my visit over the top excellent!! More