DuTeau Subaru

I purchased my 2017 Outback in March 2017 and was given orientation on operation at time of pickup. I have used the service department in Lincoln for all my service unless service was needed during out of orientation on operation at time of pickup. I have used the service department in Lincoln for all my service unless service was needed during out of state travel. I have been very satisfied with the service department. More

Phenomenal customer service from the time we walked in until we left. The rep who greeted us, Katy V who triaged our car and kept us up to date on the progress, the mechanics everyone were great. until we left. The rep who greeted us, Katy V who triaged our car and kept us up to date on the progress, the mechanics everyone were great. More

I purchased my 2020 Forester from DuTeau and have trusted them to service it since then. them to service it since then. More

I was wanting to test drive an Outback and Crosstrek, so during my first visit to the dealership I was present for about 15 minutes checking out the cars on the showroom floor - nobody asked if I needed any during my first visit to the dealership I was present for about 15 minutes checking out the cars on the showroom floor - nobody asked if I needed anything. There were at least four DuTeau employees who walked by me at various times and no one even said hello. Maybe it was because I rode my motorcycle to the dealership?? Fifth person was rather blunt, seemed bothered by my presence. Nonetheless I was able to test drive a couple of cars. He didn’t really try to make a sale, didn’t promote any of the new features on the 2025 models. I liked the Outback enough my wife and I made a second visit. We met Mark Craig. Totally different experience. He spent lots of time with my wife and I. Answered questions. We liked the Outback so much we returned and made a purchase. DuTeua can thank Mark for our return. We are very happy with the Outback and the purchase process. More

I appreciate all the assistance I received from all the employees. I stopped in and asked a question and someone helped me right away. employees. I stopped in and asked a question and someone helped me right away. More

They are very customer focused, customer friendly and ensure customer satisfaction! They make you feel welcome and are helpful without being aggressive or overbearing. ensure customer satisfaction! They make you feel welcome and are helpful without being aggressive or overbearing. More

liked the man helping with the first service of my vehicle, although, others were not a nice vehicle, although, others were not a nice More

Arrived around 10:30 am for express service. Car was ready before 12:00 pm. Car was ready before 12:00 pm. More

Service department is the best. Tanner Reed was our service representative and he was absolutely wonderful to work with. Kept me informed and was really helpful. Tanner Reed was our service representative and he was absolutely wonderful to work with. Kept me informed and was really helpful. More

Top-notch. From the moment I stepped inside, everyone was professional, kind and attentive. They took the time to explain every step along the way. I called man From the moment I stepped inside, everyone was professional, kind and attentive. They took the time to explain every step along the way. I called management to compliment them afterwards. This is one of the best experiences I’ve had at a car dealership service department. More