Dublin Buick GMC Chevrolet Cadillac

Ernie Avalo is the best service advisor I always ask for Ernie. He is your best service advisor. He is courteous, listens to my concerns, gets me in and out for service as quickly as possib I always ask for Ernie. He is your best service advisor. He is courteous, listens to my concerns, gets me in and out for service as quickly as possible, and goes over the work that has been done before I leave the service center. More

Awesome. Louis was very helpful and on the ball. He gave me his personal cell phone so I could get a hold of him quickly with my questions. Absolutely above Louis was very helpful and on the ball. He gave me his personal cell phone so I could get a hold of him quickly with my questions. Absolutely above and beyond! More

Brandon Smith has been amazing and very helpful. I am very happy with his service and his help. They work very clean and use precautions. very happy with his service and his help. They work very clean and use precautions. More

Originally 1 star, but because Rick took over the other Advisor, he communicated and took charge. The other Advisor made many serious errors. Talk with Rick for details. The only negative is my RV should n Advisor, he communicated and took charge. The other Advisor made many serious errors. Talk with Rick for details. The only negative is my RV should not of had to stay 11 days to determine what was wrong. It was not worked on for over half the days. It sat with no one working on it, because an Advisor assumed a mechanic was there when he was off. No calls to me. I had to make all calls to find out what was going on. Again this was before Rick took control. More

First year service I had a great experience with the service. David was attentive and wear a mask the entire interaction. My car was ready the time promised and David I had a great experience with the service. David was attentive and wear a mask the entire interaction. My car was ready the time promised and David called right away. My car was sanitized after the last gentleman drove my car. More

Mike Gress is top notch. Brandon was excellent, professional and personable. I appreciate the extra effort Mike took to get me a discount on an expensive repair. professional and personable. I appreciate the extra effort Mike took to get me a discount on an expensive repair. More

On arrival at the dealership I was immediately greeted and processed paperwork very quickly. I was given a time estimate of 1 to 1 1/2 hours to perform the service. The work was completed in 45 minutes. and processed paperwork very quickly. I was given a time estimate of 1 to 1 1/2 hours to perform the service. The work was completed in 45 minutes. Chris is the only tech that works on my 2019 Corvette ZR1 and he does a fantastic job. More

Fixed all that was requested. Did everything that was needed. Quick service. All went as requested. Let me know what was wrong and all went smooth. Also let me know of any other wo Did everything that was needed. Quick service. All went as requested. Let me know what was wrong and all went smooth. Also let me know of any other work that was needed. More

Good service The people go above and beyond to take care of you and your car. I had an unusual problem (DRL not working) and they tracked it down. Hue is an excell The people go above and beyond to take care of you and your car. I had an unusual problem (DRL not working) and they tracked it down. Hue is an excellent service advisor. More

Exceptional & Professional Service I had two separate visits recently and the level of professionalism and service is what keeps me coming back to Dublin Buick GMC. I worked with Hue Y I had two separate visits recently and the level of professionalism and service is what keeps me coming back to Dublin Buick GMC. I worked with Hue Yang on my first visit and with Ernie Avalos on my second service. Both gentlemen were personable, knowledgeable, and professional in all their dealings and communications with me and delivered exceptional customer service. Thank you so much for taking care of my Enclave and of me! More