
Dublin Buick GMC Chevrolet Cadillac
Dublin, CA
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1,750 Reviews of Dublin Buick GMC Chevrolet Cadillac
Excellent Service !!! Excellent !!! Service advisor was Excellent !!! Very professional. Very professional. Very helpful, very honest got my truck there... everyone that h Excellent !!! Service advisor was Excellent !!! Very professional. Very professional. Very helpful, very honest got my truck there... everyone that help me was great. I would recommend this car dealership to everyone. More
Follow up after service My experience was satisfying. Only thing I was expecting from the service adviser was to go over my paperwork with me. I had to ask the cashier my que My experience was satisfying. Only thing I was expecting from the service adviser was to go over my paperwork with me. I had to ask the cashier my questions and he wasn't really sure. Next time I will ask the adviser to go over with me if he don't. More
The service advisor Christine was awesome. The time it took for service was very good. One thing When I got home I did not appreciate was an oily hand print left on hood of car. That was unacceptable. took for service was very good. One thing When I got home I did not appreciate was an oily hand print left on hood of car. That was unacceptable. More
Truly the Worst Service Ever I took my 2017 Buick Regal in get get an oil change and the 22,500 mile maintenance on Tuesday March 3. Things seemed to go ok then Francisco Bracamo I took my 2017 Buick Regal in get get an oil change and the 22,500 mile maintenance on Tuesday March 3. Things seemed to go ok then Francisco Bracamonte , the service advisor told me that one of the technicians detected a small leak in one of the oil pans and asked me to bring the car in. Francisco told me that I would have to leave the car at the dealership for about a day but that I could pick up the car later that same day. I brought the cat back early Friday morning at about 9:20am. Then Francisco told me that I could have the car Saturday morning instead of later that Friday afternoon. I told him that would present transportation problems for me so he said that the car would be ready Saturday morning at 9am. He also promised to call me Saturday when my car would be ready. I never heard from Francisco so I called Dublin Buick at 11:30 and some other service adviser told me that my car wouldn’t be ready until Monday or Tuesday. When I asked for Francisco they told me Saturday was his day off. I asked for the service manager and they said he was also off that day. So I was lied to by Francisco and probably the other service advisers who didn’t want to help me at all. I’ m trying to get this car ready for the inspection since the lease ends on April1st. But these guys don’t care and so I don’t know when I’m going to get the car back. I’ve never experienced such dishonest, arrogant, and unprofessional service in the 35years of buying or leading cars. I am very angry about this. More
The service department is awsome here. I always bring my vehicle here. Sales team are really cool, down to earth people. Dublin GMC, Highly recommend. vehicle here. Sales team are really cool, down to earth people. Dublin GMC, Highly recommend. More
Sales team was amazing. Ivan was amazing, so helpful and super nice. This buying experience was painless and went really fast with no problems. I love my car. Trade in was fa Ivan was amazing, so helpful and super nice. This buying experience was painless and went really fast with no problems. I love my car. Trade in was fair price. More
Minor Body Repair Mike called the body shop, they responded immediately. The repair occurred the same day and looks perfect. I was extremely suprised with happy with th Mike called the body shop, they responded immediately. The repair occurred the same day and looks perfect. I was extremely suprised with happy with the outcome! More
I would give 6 stars if it was possible! Outstanding service, comfortable waiting area,and clean shuttle service available. I will be returning. Refreshing to find a service that "over delivers " now a service, comfortable waiting area,and clean shuttle service available. I will be returning. Refreshing to find a service that "over delivers " now a days! More
Very professional. Very helpful, very honest got my truck there... everyone that help me was great. I would recommend this car dealership to everyone. Thanks for the help there... everyone that help me was great. I would recommend this car dealership to everyone. Thanks for the help More