Dublin Buick GMC Chevrolet Cadillac - Service Center

Regular Maintenance 2006 Pontiac Torrent Been taking my Torrent to this dealership since 2006. Ernie Avalos has been absolutely fantastic. Car runs like the day I bought it. Service departm Been taking my Torrent to this dealership since 2006. Ernie Avalos has been absolutely fantastic. Car runs like the day I bought it. Service department makes it so easy to drop off and pick up both the Pontiac and my Chevy Cruze. I am extremely satisfied with the level of service I have received over the past 13 years. More

customer service experience was just average My customer service experience I consider was just average nothing overwhelming you would think it would be a more Personal Touch after purchasing $1 My customer service experience I consider was just average nothing overwhelming you would think it would be a more Personal Touch after purchasing $100,000 Escalade wasn't truly excited about the customer service More

Outstanding We have our 2011 Lacrosse and our 2016 Chevy Colorado serviced at Dublin Buick, and have since we purchased them new. They are always thorough and pro We have our 2011 Lacrosse and our 2016 Chevy Colorado serviced at Dublin Buick, and have since we purchased them new. They are always thorough and professional. We like to deal with Ernie Avila as he has always been very fair and professional. More

They work to make you happy We had a few issues this visit, but the service personnel worked with us to ensure we were ultimately satisfied. We will return if we purchase anothe We had a few issues this visit, but the service personnel worked with us to ensure we were ultimately satisfied. We will return if we purchase another car from this dealership. More

Worst Experience for the second time Very bad customer service - Their sales, service and front desk system is broken - Had trouble getting a loaner car for the second time even though i Very bad customer service - Their sales, service and front desk system is broken - Had trouble getting a loaner car for the second time even though i had scheduled the appointment 2 weeks later, left notes to the customer call rep and combined my service with auto butler. Poor communication and coordination - Left by car at 8:50 AM, till 4:50 PM did not receive any call. I called them and they asked me to come and pick up the car. When I went to the center, to my surprise they said there is no paper work and asked me to come, pick the next day. So had to return back the next day. since I had purchased the service along with the car, I feel I am struck with this center. More

Outstanding service I was immediately attended as soon as I parked the car to be serviced. The staff was very friendly and helpful. It’s my third time here and most likel I was immediately attended as soon as I parked the car to be serviced. The staff was very friendly and helpful. It’s my third time here and most likely be coming back all the time. More

Great service Lincoln Haven was so accommodating when I was in a bind. He made sure our AC was fixed quickly since we had a long car ride ahead of us with three bo Lincoln Haven was so accommodating when I was in a bind. He made sure our AC was fixed quickly since we had a long car ride ahead of us with three boys and three dogs. Shuttle drivers were also very prompt. More

Past experience was better Overall good service, just spoiled by Ander in the past. Surprised I have to schedule an appt now for an oil change, even though it still says drop in Overall good service, just spoiled by Ander in the past. Surprised I have to schedule an appt now for an oil change, even though it still says drop in’s welcome. More

Excellent attentive customer service Very friendly and helpful. Construction was underway on the service area, but they take the time to physically walk you through each area and ensure t Very friendly and helpful. Construction was underway on the service area, but they take the time to physically walk you through each area and ensure that your needs are met. Service was quick and thorough, and the experience was pleasant. More

Always simple, always great service 5 years, 2 Cadillacs and I refuse to take my cars anywhere else. The service is great. Mike is amazing. I don't think I have ever had as much trust in 5 years, 2 Cadillacs and I refuse to take my cars anywhere else. The service is great. Mike is amazing. I don't think I have ever had as much trust in a service shop as I do with Dublin Cadillac. More