Dealer Reviews
Service Reviews
Cars for Sale
Log In
All Salespeople
Sales Department
Dublin Buick GMC Chevrolet Cadillac
Dublin, CA
1,744 Reviews
Sort by
1,744 Reviews of Dublin Buick GMC Chevrolet Cadillac
January 08, 2022
Ramez, Christian, Finance Mgr, Notery, Driver—EXCEPTIONAL EXCEPTIONAL EXCEPTIONAL… I cannot give enough stars/praises and appreciation for making our truck buying experience the BEST! Highly highly highly re EXCEPTIONAL EXCEPTIONAL… I cannot give enough stars/praises and appreciation for making our truck buying experience the BEST! Highly highly highly recommend Dublin GMC! Thx u for hiring people who r smart, who care, who work hard!!! More
by STEFANIE
Employees Worked With
Ramez
Helpful July 15, 2021
I have purchased a car from this dealership and used their service department several times. The purchase process was a bit of a hassle. Looking back, I should have walked away then. The service departm their service department several times. The purchase process was a bit of a hassle. Looking back, I should have walked away then. The service department initially was good, with good service reps. Now, however, the current crop of service reps is cold and unhelpful. I purchased the Auto Butler service with the vehicle, and it used to be easy to schedule appointments and rent a car from them while your car was being worked on. The car would look beautiful when I picked it up. However, the last two times, they applied the coating without properly washing the vehicle first, sealing visible dirt in!!! And now it literally takes months to get an appointment (they are blaming it on Covid), you cannot get a rental, and their shuttle only goes 10 miles. They say they cannot take you all the way home, but they can take you to BART. I asked to speak to the manager and was told by the service rep he would be right with me. I waited 10 minutes for Lyft, but the manager never came. I will be demanding the remainder of the Auto Butler contract be cancelled and I receive a refund for the balance. I will not be doing any further business with Dublin Chevrolet. More
by rl08
Employees Worked With
Christina Long, Moe Warraich, Joe Mesa
July 11, 2021
Vlad is great! He really knew his stuff! We went to 10+ various dealerships and he was the most knowledgeable sales person. He knew the differences in the trim levels and easily and clearly answered all of various dealerships and he was the most knowledgeable sales person. He knew the differences in the trim levels and easily and clearly answered all of our questions. He was prompt to bring around another trim level of a new Yukon that had just arrived to show us. More
by BrookeAguiar
Employees Worked With
Vlad
June 20, 2020
Booked a last minute oil change, Ernie Avalos is my service advisor and he is exceptional.Excellent customer service. The car wash is a plus. Thank you GMC for Ernie. service advisor and he is exceptional.Excellent customer service. The car wash is a plus. Thank you GMC for Ernie. More
by Cheryl D.
Employees Worked With
Ernie Avalos
June 04, 2020
Had the truck I wanted.. They had the truck I had been looking for. I think I got a fair price. So far it's the after care that really lacks. Salesman said he would get me They had the truck I had been looking for. I think I got a fair price. So far it's the after care that really lacks. Salesman said he would get me a t-shirt they were selling, but that was just lip service. Didn't really want the 10yr warranty but they talked me into it. Now 3 wks later I find out that it's not thru GM but some cut rank bank that has their hands in lots of things. I have been trying to get some parts ordered and put on for over 3wks now. Plus they told me I could buy the parts at cost but so far they don't seem at cost to me...will look into it further. Salesman has been dragging his feet on the order and I have to look up the part # which hasn't been easy. I told him I wanted a toneau cover but still hasn't offered any advice on which one to get for a truck with a roll bar. Once again, seems like the salesman says everything to get the sale, then forgets about you. More
by THE_BREEDLOVE
Verified CustomerEmployees Worked With
dan ferrari is the only one who's name I remember
May 26, 2020
Brought my srx in for service in March. Mike Gress is amazing and took good care of me as usual. Currently waiting for a back order part to complete job. amazing and took good care of me as usual. Currently waiting for a back order part to complete job. More
by SAFIYAKLEWIS
Employees Worked With
Mike Gress, Moe Warraich
May 24, 2020
Excellent service and open during the epidemic. Anthony was terrific. Said what would happen and it happened like he said. Period. The vehicle was serviced on time and I was updated on any issues. Anthony was terrific. Said what would happen and it happened like he said. Period. The vehicle was serviced on time and I was updated on any issues. More
by RSHAFER
Employees Worked With
Anthony
May 19, 2020
Always happy! First visit during these unusual times. Happy to see all the precautions in place (masks, sanitizers, cleaning, etc). I have always been satisfied wit First visit during these unusual times. Happy to see all the precautions in place (masks, sanitizers, cleaning, etc). I have always been satisfied with the service over the years. This is also the first time I used the shuttle service. The driver, Donna, was a delight! Thank you all again! More
by SuzanneR
Employees Worked With
Donna
May 19, 2020
Great service Professional, courteous. and prompt services. Took care to listen to customer's input. Repair is done quickly without issue. Have good plan to deal w Professional, courteous. and prompt services. Took care to listen to customer's input. Repair is done quickly without issue. Have good plan to deal with COVID-19 prevention. More
by HOITOTO
Employees Worked With
Moe Warraich
May 19, 2020
Great service good price. I will recommend all my friends to this dealership hands down. Easy to work with and delivered my truck to my house the next day. to this dealership hands down. Easy to work with and delivered my truck to my house the next day. More
by RAGEARE10
Employees Worked With
Moe Warraich
