Dublin Buick GMC Chevrolet Cadillac - Service Center

Always Treated Well Have used Dublin GMC for years servicing my 2011 Enclave. Ernie my service rep is always honest, fair and polite. You can count on him to navigate th Have used Dublin GMC for years servicing my 2011 Enclave. Ernie my service rep is always honest, fair and polite. You can count on him to navigate the work that should be done or held off for another visit. More

Friendly Whole staff at service center and with shuttle service was friendly, prompt and professional. Kudos to them and keep it up. Service done notification Whole staff at service center and with shuttle service was friendly, prompt and professional. Kudos to them and keep it up. Service done notification will be helpful. More

My Experience Great service from Michael, Troy the driver and other that help make this service a time/day to remember . Pickup and delivery was on time. Great service from Michael, Troy the driver and other that help make this service a time/day to remember . Pickup and delivery was on time. More

Anthony Garza was an exceptional service advisor. Had a good experience and Anthony helped make it so. Wait was less than two hours. I bring my car in every year and wouldn't be back if everything w Had a good experience and Anthony helped make it so. Wait was less than two hours. I bring my car in every year and wouldn't be back if everything wasn't up to par. More

Excellent all around service and great staff. Love them! Thank you for being so kind and good great customer service and doing your job effectively. I will be bringing my car to them from now on. Thank you for being so kind and good great customer service and doing your job effectively. I will be bringing my car to them from now on. More

Service excellence Making an appointment on line was so easy a caveman can do it! My service advisor Ernie awesome as usual, gave me free carwash even though I forgot to Making an appointment on line was so easy a caveman can do it! My service advisor Ernie awesome as usual, gave me free carwash even though I forgot to ask for it. Would definitely recommend Dublin GMC to my friends and family. More

Excellent service Michael is the service manager at Infiniti of Dublin. Hé went out of his way to keep me updated about my vehicle. He is professional and very accommo Michael is the service manager at Infiniti of Dublin. Hé went out of his way to keep me updated about my vehicle. He is professional and very accommodating. I would definitely recommend this dealership. More

Cadillac service The Dublin Cadillac service department always goes above and beyond and they have excellent customer service. Mike is usually my advisor he is great The Dublin Cadillac service department always goes above and beyond and they have excellent customer service. Mike is usually my advisor he is great to work with! I have Had other Service advisors who give great service as well. More

Great Service was quick and they gave me a Loaner car which helped out immensely Service advisor Bobby was friendly and helpful with future visit for tir Service was quick and they gave me a Loaner car which helped out immensely Service advisor Bobby was friendly and helpful with future visit for tire replacement More

Improper time management This review is for this prarticular visit only. They took 3 hrs to replace brake pads. And they didn’t do the car wash as promised. They had lot of tr This review is for this prarticular visit only. They took 3 hrs to replace brake pads. And they didn’t do the car wash as promised. They had lot of trouble applying special coupons as advertised on website/Ads. I was surprised seeing the staff themselves arguing about applying coupons. Regarding the service timing communication 1hr went to 3hrs and every time I check on they say 10mins and it took more than 2hrs to send me out resulting total service time close to 4.5hrs. I have been to this service center few times earlier but this was not the situation any time. More