Dublin Buick GMC Chevrolet Cadillac - Service Center
Dublin, CA

1,220 Reviews of Dublin Buick GMC Chevrolet Cadillac - Service Center
The customer service was wonderful The employees was employees was wonderful and the service was good. One recommendation I would like to make that the car wash department need to pay The employees was employees was wonderful and the service was good. One recommendation I would like to make that the car wash department need to pay attention to detail. My car exterior was not clean well and the interior was not clean at all. Thanks, Paul More
Brenda is a star Everyone was so very helpful and gave me updates on the status of my vehicle. I brought it in mid afternoon and it was done by the end of they day. Everyone was so very helpful and gave me updates on the status of my vehicle. I brought it in mid afternoon and it was done by the end of they day. I was treated like someone they wanted to help. More
2017 Volt Anthony is a great service advisor. I have been using this dealership service since 2003! Will definitely use them again. I would highly recommend t Anthony is a great service advisor. I have been using this dealership service since 2003! Will definitely use them again. I would highly recommend their service to everyone. More
Great service as expected, friendly advisor, explained what was to be done in detail, kept me advised as to when the truck would be ready for me to pick up. Great as expected, friendly advisor, explained what was to be done in detail, kept me advised as to when the truck would be ready for me to pick up. Great job More
Great experience!! Thomas Rios did a great job!! I waited for my truck to be serviced and everyone I came in contact with was very friendly. It was a great experience. T Thomas Rios did a great job!! I waited for my truck to be serviced and everyone I came in contact with was very friendly. It was a great experience. Thank you. More
The customer service is ideal. Every time I come here the entire staff is super friendly and helpful. Normally when you go to any type of car lot and it's majoritively men, you have Every time I come here the entire staff is super friendly and helpful. Normally when you go to any type of car lot and it's majoritively men, you have to deal with a bunch of men that are trying to push sales on you, try to upsell products that you don't really need and worst of all they're usually swarmy and oogling the women that are around (customer and staff). This place was not like that at all. Everybody's there is friendly and inviting. Also, the crew in the shop are experts at what they do and are determined to find solutions to even the most challenging of situations. More
Very pleasant and on time. Very informative Because they seem to be there for the customers. Always informative clean waiting rooms. No pressure regarding repairs will help you do the most impor Because they seem to be there for the customers. Always informative clean waiting rooms. No pressure regarding repairs will help you do the most important first if customer is strapped for funds More
Customer service My customer service rep Mike is great he always makes sure my car is being taken care of and always explain what was done and any recommendations My customer service rep Mike is great he always makes sure my car is being taken care of and always explain what was done and any recommendations More
Awesome job Everyone was super helpful, especially Mike at Cadillac. Always above and beyond. Quick service, always done right. Fixed a couple random things for m Everyone was super helpful, especially Mike at Cadillac. Always above and beyond. Quick service, always done right. Fixed a couple random things for me on top of what needed to be done. Thanks! More
It takes too long. Overall it was a good experience. Hue was wonderful, very accommodating. My only complaint, and not the first time, is it takes way too long, and us Overall it was a good experience. Hue was wonderful, very accommodating. My only complaint, and not the first time, is it takes way too long, and usually much longer than they say. I’m outside of shuttle range so am held captive. I could take the shuttle to do errands or walk to hacienda but don’t always feel like it. Perhaps fewer appointments and a more realistic assessment of the time it will take should be in order. More