Dublin Buick GMC Chevrolet Cadillac - Service Center

Highly recommended as always Great service as always. Dublin Cadillac is the best.Highly recommended.would not go anywhere else.mike gress is the. best hands down.5 star Great service as always. Dublin Cadillac is the best.Highly recommended.would not go anywhere else.mike gress is the. best hands down.5 star More

These guys go above and beyond Ander & Michael always go above and beyond to make sure I’m taken care of. It truly feels like excellent customer service is offered here which is rar Ander & Michael always go above and beyond to make sure I’m taken care of. It truly feels like excellent customer service is offered here which is rare to find now a days. More

OUTSTANDING FAST SERVICE This is the best dealership we have ever had. Service is prompt, fair, and always completed on time. With 5 purchased vehicles from this dealer, we w This is the best dealership we have ever had. Service is prompt, fair, and always completed on time. With 5 purchased vehicles from this dealer, we would never go anywhere else. More

Heated Seat It took a while but they gave us a loaner for the duration so no issue. The car came back fixed, everything worked out. Happy It took a while but they gave us a loaner for the duration so no issue. The car came back fixed, everything worked out. Happy More

Cadillac Service Center The service at the Cadillac Service center is always excellent. I was met promptly by a professional service advisor. The car was serviced and retur The service at the Cadillac Service center is always excellent. I was met promptly by a professional service advisor. The car was serviced and returned freshly washed. I never have difficulty getting an appointment scheduled in advance in my desired time frame. More

Great Service, care for their customers After taking my vehicle here for a service, I have to say that the general manager really cares about his customers and made sure I left satisfied. After taking my vehicle here for a service, I have to say that the general manager really cares about his customers and made sure I left satisfied. More

Honest and Efficient The Service Department at this dealership earned my trust quickly when I moved here to Dublin 3 years ago from the Midwest. They've maintained this tr The Service Department at this dealership earned my trust quickly when I moved here to Dublin 3 years ago from the Midwest. They've maintained this trust. I never feel like I'm being pressured with an upsell of unnecessary services; just about every appointment has been for the requested service only. Once when I first moved here, they pointed out needed early filter changes (no surprise since the vehicle travelled multiple times Chicago/Denver or Chicago/San Francisco just before the move.). Another time, they brought to my attention unusual tire wear that again was somewhat expected based on changing driving patterns/conditions. Overall, each appointment has been very timely and pleasant from scheduling through pickup/payment. More

Quality of service Choosing a quality dealership for service needs is very important. There are 3 things a dealership must have in order to get my business. 1.) Customer Choosing a quality dealership for service needs is very important. There are 3 things a dealership must have in order to get my business. 1.) Customer service 2.) Quality of service repair 3.) Appointment scheduling More

Took 3 hours and my truck came back with oily hadprints! I took my 2018 3500 HD Denali DRW in for the “complimentary” oil change. I also asked for the fuel filter to be changed. When I made the appointment I took my 2018 3500 HD Denali DRW in for the “complimentary” oil change. I also asked for the fuel filter to be changed. When I made the appointment, I was told I would be out in under an hour. I agreed and made an 8:30 am appointment. When I dropped my truck off, it was about 8:15. So far, so good. Time passes...and passes. At 10:00 I told them I had another appointment to get to and when would my truck be ready. I was told “soon”. At a few minutes after 11, my truck was ready. Since I was late, I paid and left. Later in the day, I noticed an oily handprint on the drivers side running board. This led me to look closer and I saw oily prints on the drivers door handle, the paint, the drivers door panel and steering wheel. Since I was headed out for a month long trip with my RV, I just cleaned it as best I could and went on my way. Then, I checked the fuel filter service indicator and saw it had not been reset. This led m to wonder if the work had actually been done (this was the only part I actually paid for). In short, over time, and clearly sloppy work. I’ll never be back. More

Over priced and left my car dirty Had my girlfriend take my car here while I was at work. She tells me it’s $90 dollars for them to change the oil. $90 dollars for a standard oil chang Had my girlfriend take my car here while I was at work. She tells me it’s $90 dollars for them to change the oil. $90 dollars for a standard oil change is robbery when I’m used to paying 54 dollars which includes inspection, tire rotation, etc at Folsom Chevy. Here they said that would be an extra 100 dollars. What really pissed me off though was the fact they left there dirty xxx rags, plastic and paper in my car. More