Dublin Buick GMC Chevrolet Cadillac - Service Center

Simply the Best! I love bringing my Cadillac ATS for service at this dealership. Mike Gress is always very courteous, professional, and very nice. My car is always ve I love bringing my Cadillac ATS for service at this dealership. Mike Gress is always very courteous, professional, and very nice. My car is always very well taken care of. I will be a customer for life! More

Brake recall and general maintenance David Urbach was courteous and took care of all the needed maintenance also suggested a few helpful things like wiper blades gave me a complete print David Urbach was courteous and took care of all the needed maintenance also suggested a few helpful things like wiper blades gave me a complete print out up to date. THANKS for the help it was the only day I could get this vehicle in More

Great customer service! We bought our Cadillac Escalade from this dealership and have had a great experience each time we’ve been there (and even on the phone with them). Thi We bought our Cadillac Escalade from this dealership and have had a great experience each time we’ve been there (and even on the phone with them). This is what every dealership should strive to be like! Will continue to bring my vehicle there for services. More

Highly Recommended The service I received from Michael Troche was exemplary and great attention to customer need as well as communication. Pleasure to work with each ti The service I received from Michael Troche was exemplary and great attention to customer need as well as communication. Pleasure to work with each time More

quick polite and efficient Easy to sign in, quick service, and open at convenient times. I was met at arrival and was dealt with politely and efficiently, went well. Easy to sign in, quick service, and open at convenient times. I was met at arrival and was dealt with politely and efficiently, went well. More

Great knoledgeable customer service Always great service and the promise of one hour was right on time. Very much appreciated. I will sched my next visit for my butler service. Always great service and the promise of one hour was right on time. Very much appreciated. I will sched my next visit for my butler service. More

Great Service! I brought my XT5 in for my first service ever at Dublin Cadillac and the customer experience was tremendous from the moment I got there. Great service I brought my XT5 in for my first service ever at Dublin Cadillac and the customer experience was tremendous from the moment I got there. Great service from a great team. Thank you! More

Efficient, friendly Michael takes the time to find out what is going on and has an incredible memory and remembers previous services and makes sure that I'm happy with th Michael takes the time to find out what is going on and has an incredible memory and remembers previous services and makes sure that I'm happy with the services provided. More

Attention to Detail I had phoned Michael the week before to describe my concerns with my car"s engine performance. When I arrived, Michael reviewed our discussion, his re I had phoned Michael the week before to describe my concerns with my car"s engine performance. When I arrived, Michael reviewed our discussion, his recommendation and the cost of the service. I picked up my car that afternoon. The engine is running well. Although the car wash was not functioning, my car had been washed when I came to pick it up. The cost was exactly as quoted. My husband mentioned my back-up camera was hard to see. Michael walked out to my car and showed me how to adjust the camera! The corporate office should hire Michael as a consultant for customer service. More

Service was fine, but . . . The service was fine, but when the car was returned to me, there were potato chips all over the driver side floormat, and the car had not been washed The service was fine, but when the car was returned to me, there were potato chips all over the driver side floormat, and the car had not been washed (as I had requested on the web form). The cashier process (once again relocated) was not as efficient as usual. Just a few loose ends, but otherwise I have no other complaints. More