Dublin Buick GMC Chevrolet Cadillac - Service Center
Dublin, CA

1,220 Reviews of Dublin Buick GMC Chevrolet Cadillac - Service Center
Louis is Awesome Louis makes my trips to Dublin Chevy great every time! He always makes sure to keep good communication with me and let's me know if anything arises. I Louis makes my trips to Dublin Chevy great every time! He always makes sure to keep good communication with me and let's me know if anything arises. I will return for services here purely due to him. Great service manager. More
Deal with mike Left Fremont due to customer service issues. Met Mike and won't go back. Mike always takes care of what I need and the shop foreman answers any and a Left Fremont due to customer service issues. Met Mike and won't go back. Mike always takes care of what I need and the shop foreman answers any and all questions I have More
Multiple Trips/Dirty Loaner Had to take the car in multiple times to remedy issues which is highly frustrating. Dealer provided loaner vehicle that was so disgustingly dirty ins Had to take the car in multiple times to remedy issues which is highly frustrating. Dealer provided loaner vehicle that was so disgustingly dirty inside with half-eaten food, empty juice boxes, empty soda cans, wrappers, etc that it really wasn’t drivable. Called the service center to complain and gain resolution and initial response was “I don’t know your situation so I can’t tell you why or how it happened but I’ll have someone else call you tomorrow”. I had to demand alternative resolution, which was so easy to do that anyone with a sincere interest in top notch customer service would have handled it immediately. More
Great service Ernie in service was great to work with. The reason I go to Dublin GMC is because of the customer service I get when dealing with Ernie Ernie in service was great to work with. The reason I go to Dublin GMC is because of the customer service I get when dealing with Ernie More
Always Great Customer Service No matter the issue, Mike and Jesse always provide great customer service!!! We've had problems getting the car diagnosed with what the issue is - sen No matter the issue, Mike and Jesse always provide great customer service!!! We've had problems getting the car diagnosed with what the issue is - sending a tow truck out one time and a driver another time with a loaner car. They always stay in touch and follow up when they say they will. Even though our car is older - they do what they can to make sure we're happy and the service is completed and to our liking!!! More
Louis was great Louis helped out with every step of my repairs and was very helpful, I will be sure to bring my car back to him for future service needs. Louis helped out with every step of my repairs and was very helpful, I will be sure to bring my car back to him for future service needs. More
Always great service Rick Deeds is the best, I can always count on him to ensure any job is done to my satisfaction. I am picky and I have never been disappointed. Keep Rick Deeds is the best, I can always count on him to ensure any job is done to my satisfaction. I am picky and I have never been disappointed. Keep up the outstanding work! More
Excellent As always Michael was on target. Appt. as scheduled and service done timely. Grateful always for the wash!! Thanks again for a no stress, no hassle As always Michael was on target. Appt. as scheduled and service done timely. Grateful always for the wash!! Thanks again for a no stress, no hassle service. More
Dublin Chevrolet Service Rocks!!! You can definitely rely on the Chevy Service team to take care of your car as if it was their own! Special xxxxxxto Izzy who is quick, efficient, and You can definitely rely on the Chevy Service team to take care of your car as if it was their own! Special xxxxxxto Izzy who is quick, efficient, and friendly. It was a pleasure to work with such perfection and professionialism. It really is a fresh breath of air to have work done from a business that knows what they are doing. That dosen't happen at most business vendors now-a-days! Usually they don't care or know what they are doing. More
Not coming back to this dealership for service Came here for oil change service and to get rattle noises fixed on my seat beat. When I picked up car my front license plate was bent. Oil stains Came here for oil change service and to get rattle noises fixed on my seat beat. When I picked up car my front license plate was bent. Oil stains were on my interior (seat and door panel) These tech don’t car about your LUXURY vehicle! More