Dublin Buick GMC Chevrolet Cadillac - Service Center
Dublin, CA

1,220 Reviews of Dublin Buick GMC Chevrolet Cadillac - Service Center
90000 service Excellent and fast service. Felt that the dealership was honest and did not recommend any unnecessary service. Michael was very friendly. The car Excellent and fast service. Felt that the dealership was honest and did not recommend any unnecessary service. Michael was very friendly. The car was ready when promised. More
Good experience Took my 2015 Acadia to have tires and tire pressure checked. We had put air in the tires a week prior and all four had lost 3 to 4 psi within that wee Took my 2015 Acadia to have tires and tire pressure checked. We had put air in the tires a week prior and all four had lost 3 to 4 psi within that week. Just wanted to make sure everything was ok. Brenda (service rep) was great. She was friendly and thorough. More
Traveling across country and a warning indicator occurs! My wife and I were traveling from Michigan to the Bay Area when a warning indicator occured. Based on a google search, we found Dublin Chevrolet and My wife and I were traveling from Michigan to the Bay Area when a warning indicator occured. Based on a google search, we found Dublin Chevrolet and called to make an appointment. The scheduling was not positive. When I called in and requested an appointment for the next day (9/12/2010) and I was told that on the 12th I would have an 8:00am appointment.. When I received the email and text confirmation I found out the appointment was for 9/14/2019 at 8:00am??? My wife called back to reschedule for the 12th, the appointment was made and a text was promised but never delivered although we did receive an email with the correct day and time. The work preformed and the interface with Louis Lanza was fantastic! Probably my best service experience ever. All proposed work was defined and communicated and upon completion all work was preformed and communicated. I would highly recommend Louis and Dublin to anyone requiring a friendly and honest experience. More
Oil service with excellent customer service! Michael dod great customer service, and the service center is equally great! I'll be sure to tell others! with excellent customer service! Michael dod great customer service, and the service center is equally great! I'll be sure to tell others! More
Friendly, honest and thorough They did a great job checking out all issues that I asked for and I will definitely be back here for service in the future. They did a great job checking out all issues that I asked for and I will definitely be back here for service in the future. More
Maintenance - Service Mike is the most helpful and accommodating service manager I have ever dealt with. He does his job with a smile, honesty and compassion. Having y Mike is the most helpful and accommodating service manager I have ever dealt with. He does his job with a smile, honesty and compassion. Having your car out of commission is not only and inconvenience on most days but it’s also just plain frustrating however, Mike always makes sure I have all the information and ensure that I leave with a smile. More
Best Customer Service Dublin Cadillac goes over and beyond every time I visit. They gave me a nice loaner and washed and vacuumed my car. I’m a customer for life. Mike is t Dublin Cadillac goes over and beyond every time I visit. They gave me a nice loaner and washed and vacuumed my car. I’m a customer for life. Mike is the best. More
Oil change and inspection Service Department is great but still have a little issue with some vibration when AC is on at a stop position. I will bring truck back to get it look Service Department is great but still have a little issue with some vibration when AC is on at a stop position. I will bring truck back to get it looked at again. More
Warranty Work Done Right My wife and I have been Dublin GMC customers for well over a decade and we have grown very attached to our service guy, Ernie Avalos, who always takes My wife and I have been Dublin GMC customers for well over a decade and we have grown very attached to our service guy, Ernie Avalos, who always takes care of us. We brought my wife's new Buick Enclave in to have the steering wheel replaced and Ernie, in typical 5-Star fashion, had the new steering wheel ready, got it swapped out and the car back to us before noon on drop off day. He always treats us like we are the most important customer he has and ALWAYS provides 5-Star service. He's the #1 reason we buy all of our cars from Dublin GMC. More
Outstanding service department Ernie makes me feel like I spent a ton of money on a new Yukon Denali when I bring in my 2013. His professionalism is outstanding. Ernie makes me feel like I spent a ton of money on a new Yukon Denali when I bring in my 2013. His professionalism is outstanding. More