Dublin Buick GMC Chevrolet Cadillac - Service Center
Dublin, CA

1,220 Reviews of Dublin Buick GMC Chevrolet Cadillac - Service Center
smooth and easy First , Anthony the service advisor is friendly and does the best in making the visit smooth and quickly as possible. Don the mechanic actually cam First , Anthony the service advisor is friendly and does the best in making the visit smooth and quickly as possible. Don the mechanic actually came out explained what he found and didn't find, told me what to watch for. Such a great idea. More
Great customer service . Everyone was very nice. The process was very easy. They took care of my car same day. I’ll continue to bring my car to Dublin Cadillac for service a . Everyone was very nice. The process was very easy. They took care of my car same day. I’ll continue to bring my car to Dublin Cadillac for service and repairs. More
Awesome! I would return great store and all departments are stellar! Service is great sales is great well trained staff and comfy lounge with a nice tv to rela I would return great store and all departments are stellar! Service is great sales is great well trained staff and comfy lounge with a nice tv to relax More
Vehicle Servicing We had to bring our Acadia in for an ongoing problem and our experience with Hue Yang was a very pleasant one. He took care of us immediately and got We had to bring our Acadia in for an ongoing problem and our experience with Hue Yang was a very pleasant one. He took care of us immediately and got a shuttle to take us shopping while we were waiting for our vehicle to get repaired. We have always had very good service with Dubin GMC. More
Initially pleased. Then left dissatisfied as no follow up. Initially pleased. All staff nice to deal with, prompt shuttle service to work following drop off at 9am. I collected my car and took keys and paperwo Initially pleased. All staff nice to deal with, prompt shuttle service to work following drop off at 9am. I collected my car and took keys and paperwork from Hugh in the office at around 4pm. I noticed when I got in my car that the driver’s seat was adjusted, as was my radio station - which is fine, I assumed that whoever worked on my car had listened to the radio. However my rear view mirror had been adjusted too. I drove one block, pulled over and checked the mileage. I’d made a note of the mileage at drop off - Hugh had checked it and noted it at 9am. my car had 8miles on the clock. I phoned the service office, but couldn’t get through, so I went back to the office and asked had my car been out for any reason. The nature of the repair didn’t warrant an test drive, I was told. There was no reason why the car would have been out for 8miles. The invoice listed 4206 at drop off and 4207 at collection . So why 4214 miles on my car? I was told It would be reported to Rick - still no call! More
Worth the wait When it come to the vehicle my wife and children are going to be in, saving a little extra cash to have her car serviced right is always worth the wai When it come to the vehicle my wife and children are going to be in, saving a little extra cash to have her car serviced right is always worth the wait. I had the brakes replaced rotors resurfaced, an oil change, tire rotation, and they thru in a complimentary car wash. 3 hrs. was my wait time. Highly satisfied service was my experience. More
Buick Enclave Have been servicing my Cars since 2013. Quality and service are excellent. Ernie my go to service manager Knows how to treat customers and delivers on Have been servicing my Cars since 2013. Quality and service are excellent. Ernie my go to service manager Knows how to treat customers and delivers on his commitments. More
Awesome Service Center Customer Support Representative Our service representative was awesome. He went beyond in every way to help us with our service and extended road side assistance. We were extremely p Our service representative was awesome. He went beyond in every way to help us with our service and extended road side assistance. We were extremely pleased at his exceptional support and professionalism! More
Great service Always enjoy bringing in my Cadillac for service at Dublin Cadillac service center. Everyone is always friendly and professional. They explain everyt Always enjoy bringing in my Cadillac for service at Dublin Cadillac service center. Everyone is always friendly and professional. They explain everything and always do a great job. More
20K checkup all went well. good service. pleased with process. good waiting area; snacks, hot beverages and water. comfortable seating. can watch TV. clea all went well. good service. pleased with process. good waiting area; snacks, hot beverages and water. comfortable seating. can watch TV. clean restrooms. Periodic update on status of service More