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Dublin INFINITI

Dublin, CA

4.5
34 Reviews

6450 Dublin Ct

Dublin, CA

94568

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34 Reviews of Dublin INFINITI

August 23, 2022

It is always a pleasure working with Lincoln and SK both are knowledgeable and kind. Whenever I have questions I will reach out to Lincoln by text and he always respond to me even if he's not in the office. More

by ShereceQ60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SK
Aug 30, 2022 -

Dublin INFINITI responded

ShereceQ60, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Lincoln's and SK's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Mike Turner - General Manager, mike.turner@cacargroup.com, (925) 556-3209

August 12, 2022

One of the fastest and easiest purchases I have done! The staff was friendly, knowledgeable and I will definitely go back for future purchases! More

by Jestrada
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth and John
Aug 17, 2022 -

Dublin INFINITI responded

Your kind words and fantastic review are greatly appreciated! Sincerely, Mike Turner - General Manager, mike.turner@cacargroup.com, (925) 556-3209

June 08, 2022

I dealt with SK from the Service Department I had a excellent experience of receiving great Customer Service from SK. Thank you More

by Choppa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SK
Jun 13, 2022 -

Dublin INFINITI responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Mike Turner - General Manager, mike.turner@cacargroup.com, (925) 556-3209

June 04, 2022

Their sales team will lie to make the sale. We did a lease purchase and just before we were closing they told us we MUST buy "excess wear and tear" for $1500. It clearly states in the contract More

by Arvind
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Perry
Jun 07, 2022 -

Dublin INFINITI responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Turner - General Manager, mike.turner@cacargroup.com, (925) 556-3209

May 31, 2022

Great service and they are great about keeping me informed and getting my vehicle turned around in a timely manner More

by Nakelareed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SK
Jun 03, 2022 -

Dublin INFINITI responded

Thank you for your wonderful feedback. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Mike Turner - General Manager, mike.turner@cacargroup.com, (925) 556-3209

April 06, 2022

Great service always. And very knowledgeable and friendly everyone and wait time isn’t as long or they will give you a loaner. More

by Key
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SK
Apr 11, 2022 -

Dublin INFINITI responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Mike Turner - General Manager, mike.turner@cacargroup.com, (925) 556-3209

February 25, 2022

Dublin Infinity made my car purchase smooth. I would definitely recommend them to family and friends. They have great customer service. More

by Elizabethcharris1968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Mar 02, 2022 -

Dublin INFINITI responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Mario Beltran - General Manager, mariob@cacargroup.com, (925) 556-3200

February 23, 2022

I have taken my Infiniti G35 for servicing every time since 2009 when I purchased it. Their service department is top notch - they always explain what is needed and what is not, get the work done promptl More

by Sathe2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SK Khem
Feb 28, 2022 -

Dublin INFINITI responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Mario Beltran - General Manager, mariob@cacargroup.com, (925) 556-3200

January 20, 2022

Got my QX80 back with dried liquid on the wheels and and a big dirty shoe print on the driver’s floor mat. No longer a premium experience. This dealership has fallen very far and prices have gone up signi More

by Zona Alta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
SK
Jan 24, 2022 -

Dublin INFINITI responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Mario Beltran - General Manager, mariob@cacargroup.com, (925) 556-3200

October 12, 2021

The main reason I continue to go to Dublin Infiniti is because of their excellent service and expertise. The Service Manager Michael Troche is the very best and ensures my car is serviced to the best of t More

by CANDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Troche
Oct 15, 2021 -

Dublin INFINITI responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Mario Beltran - General Manager, mariob@cacargroup.com, (925) 556-3200