Before purchasing my Mazda, I went to a different dealership and had a horrible experience. From the moment I walked into Putnam, the experience was vastly different. I felt welcome, heard, and comfortable. The salesmen I worked with, John Odell, listened to my requests, answered all my questions and/or researched the answer for me, and was great at making me feel comfortable and not pressured at all. I am so happy with my purchase and the positive experience I had during it!