Dublin INFINITI - Service Center

The main reason I continue to go to Dublin Infiniti is because of their excellent service and expertise. The Service Manager Michael Troche is the very best and ensures my car is serviced to the best of t because of their excellent service and expertise. The Service Manager Michael Troche is the very best and ensures my car is serviced to the best of their ability and that my needs are met. I can’t say enough good things and highly recommend them. More

I came in for a fuel line recall. They told it my vin doesn’t call up any recall. I told the guy I’ll have to go outside and make calls and figure out next steps. Not even a minute later they pulled up m doesn’t call up any recall. I told the guy I’ll have to go outside and make calls and figure out next steps. Not even a minute later they pulled up my call as if I wasn’t wanted there. I felt hurt, embarrassed, and frustrated. I had to park my car in the streets and told them how I felt. I heard another staff in the background exclaiming “shesh” I couldn’t go back in I started crying. More

The only thing, is that it would have been great for loaner to be available for me, as the appointment beared out. Alfredo was Excellent! loaner to be available for me, as the appointment beared out. Alfredo was Excellent! More

Great, friendly, and prompt service. Lincoln and Scott were beyond accommodating. I bought a used 2017 Q50s from SHIFT, they did a multi-point inspection on the vehicle before I was headed on a cross coun were beyond accommodating. I bought a used 2017 Q50s from SHIFT, they did a multi-point inspection on the vehicle before I was headed on a cross country trek. Very happy with the vehicle thus far, and beyond pleased with the service and staff at Dublin Infiniti. More

Great staff and immediate service. Shorter wait than estimated time. Performed a recall and fixed a rattle no charge to me. Great experience. Would recommend. estimated time. Performed a recall and fixed a rattle no charge to me. Great experience. Would recommend. More

They installed a broken part on my car hoping i would not notice. Plus they damaged my car and kept promising to fix it and kept forgetting to order the parts to replace what they damaged. Now it is out of notice. Plus they damaged my car and kept promising to fix it and kept forgetting to order the parts to replace what they damaged. Now it is out of the 12 months warrentee w/ my disability & w/ COVID and they will not replace what they damaged. Their consumer affairs division will not help me.Horrible Absolutly Customer Service.! By the way..... The estimate they gave me to replace 1 tail light cover was $2,965. More

Great overall service. Honest which I value. Alfredo was awesome. I was told everything I needed to know and Alfredo went the extra mile to try to get us back in the road as soon as possible was awesome. I was told everything I needed to know and Alfredo went the extra mile to try to get us back in the road as soon as possible More

Lincoln does an awesome job keeping my vehicle up to date with maintenance and making sure my vehicle is handled with the upmost care while in his possession! with maintenance and making sure my vehicle is handled with the upmost care while in his possession! More