Dublin Toyota

Evan Gomez Evan’s customer service Evan identified my concerns reg a leak after my car was in Toyota repair shop $3000 repAir and still had a leak. Evan demons Evan’s customer service Evan identified my concerns reg a leak after my car was in Toyota repair shop $3000 repAir and still had a leak. Evan demonstrated a need for a fast follow up and repair. He had to keep the car longer after the o-ring missing repair was identified and was ok with me for him to keep the car and return it when totally ready. Still have some residual leaks but hopefully will clear. Thanks Evan More

Quick and Easy Had my new 4runner brought in for its 5k service. It was so fast and easy. I love that I was getting updates via text when it was ready. It makes it e Had my new 4runner brought in for its 5k service. It was so fast and easy. I love that I was getting updates via text when it was ready. It makes it easy for when I am at work and can’t answer the phone. More

Louis Lanza makes it happen Personalized service, fast and efficient. On-line features added to facilitate check out. Want to feel good about getting your car serviced? This i Personalized service, fast and efficient. On-line features added to facilitate check out. Want to feel good about getting your car serviced? This is the place. Louis is the man to see. More

Jonas Woodson Service Dept. I highly recommend using Jonas as your service advisor, I find him very professional and friendly. Always explains everything and keeps me updated wit I highly recommend using Jonas as your service advisor, I find him very professional and friendly. Always explains everything and keeps me updated with my service. More

Great service I dropped my vehicle off at 9:30 a.m. and it was promised by 3 p.m. I asked if it could be ready by 2 and Eric said he'd try. I got the call that it w I dropped my vehicle off at 9:30 a.m. and it was promised by 3 p.m. I asked if it could be ready by 2 and Eric said he'd try. I got the call that it was ready at about 1:45 and it was indeed ready, and sparkling clean to boot. More

Poor Customer Service We scheduled our service over the phone and the rep confirmed all our info and said we would get an email confirmation. Never got an email and on the We scheduled our service over the phone and the rep confirmed all our info and said we would get an email confirmation. Never got an email and on the day of the service request, we called in the morning to confirm and was told the appointment was the day before. Service rep was unapologetic and didn’t care. But we were able to get another appointment the same day. When we arrived, same “I don’t care/rude” attitude from the service who took the car in. More

35,000 Mile Serice Communication and timeliness are very important to me and they did an excellent job. My whole experience was great. I would recommend Dublin Toyota Se Communication and timeliness are very important to me and they did an excellent job. My whole experience was great. I would recommend Dublin Toyota Service to everyone. More

150k mile service Good explanations and followup from Eric Davidson when significant rodent damage discovered. He got things handled promptly through our insurance. V Good explanations and followup from Eric Davidson when significant rodent damage discovered. He got things handled promptly through our insurance. Very satisfied with everything. Thanks. More

Youseff in service Youseff in Service Department is awesome and very knowledgeable, makes sure all areas are taken care of and the customer has a proper understanding of Youseff in Service Department is awesome and very knowledgeable, makes sure all areas are taken care of and the customer has a proper understanding of service required. More

Great experience. Louis was very helpful and willing to answer any questions about the service needed on my car. The staff even went out of their way to ensure I made i Louis was very helpful and willing to answer any questions about the service needed on my car. The staff even went out of their way to ensure I made it to work on time. More