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Duncan Ford Lincoln

Blacksburg, VA

not yet
rated
293 Reviews

125 Jennelle Rd.

Blacksburg, VA

24060

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293 Reviews of Duncan Ford Lincoln

January 20, 2014

Sale accomplished via telephone and internet discussions. Information conveyed appropriately and in timely fashion. Made acquistion during extended trip across the Commonwealth. Duncan had exactly vehicle More

by jvandergriff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Houseman
October 03, 2013

I would not recommend this dealership. As soon as my husband and I got out of our car, a lady ran up to us, wanting to know our full names and phone number and wrote them on a pad. I thought this was we More

by jakek1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of her name.
Jan 17, 2014 -

Duncan Ford Lincoln responded

Thank you for your candid review of our dealership. We apologize for the less than stellar customer experience and due to your feedback have taken the time to re-evaluate our processes. We have made the necessary adjustments to improve. We appreciate the opportunity to earn your business and hopefully in the future we can get another opportunity to serve your transportation needs. We are here at your service. David P. Duncan General Manager Duncan Ford Lincoln Mazda Blacksburg, VA.

July 09, 2011

I've gone in several times and they have yet to do a single simple service correctly. I have had to have everything I had done with them redone at my dealer in Yorktown, VA. More

by freemoney453
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Too many to name
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