Dutch Miller Kia of Charlotte

Gus and Garrett were great to work with. They were patient and knowledgeable, got me top dollar for my trade in and worked with me on payments during finance. They stayed easily two hours pst close to patient and knowledgeable, got me top dollar for my trade in and worked with me on payments during finance. They stayed easily two hours pst close to get everything done. More

awesome Had a great experience it was quick and easy. Had what I wanted and was an reasonable price. I recommend this if looking for a great car buying experi Had a great experience it was quick and easy. Had what I wanted and was an reasonable price. I recommend this if looking for a great car buying experience. More

KIA SOUL Go see David or Craig. They will help you in anyway. I came in with frustration, but David was kind enough to walk me through my needs Go see David or Craig. They will help you in anyway. I came in with frustration, but David was kind enough to walk me through my needs More

Positive Experience We had a very positive experience purchasing a new Kia from Dutch Miller Kia. They had a large inventory to choose from, our salesman (DC Craig) was We had a very positive experience purchasing a new Kia from Dutch Miller Kia. They had a large inventory to choose from, our salesman (DC Craig) was a pleasure to deal with and the purchase process was hassle-free. If you are interested in purchasing a Kia, I recommend that you visit this dealership. More

Service Department is first class Ralph in the service department was great! Got me in and out quickly and made the experience easy! The price for my repair was fair and details were Ralph in the service department was great! Got me in and out quickly and made the experience easy! The price for my repair was fair and details were clearly explained. More

Loved them! I bought my car here and everyone was so helpful! I wasn’t sure exactly what I wanted, but they went above and beyond to help me figure it out. I didn I bought my car here and everyone was so helpful! I wasn’t sure exactly what I wanted, but they went above and beyond to help me figure it out. I didn’t feel rushed, which I really liked. Would definitely recommend them! More

Bad Situation Turned Good I have to be honest, no car buying experience is wonderful lol! You spend a good part of the day buying a car, having said that...Bob Sturgis is the I have to be honest, no car buying experience is wonderful lol! You spend a good part of the day buying a car, having said that...Bob Sturgis is the man!!! In the beginning it seemed unorganized at the receptionist desk, that's a result of having a staff of five behind the desk. Having an appointment doesn't make it better, however, when I was about to leave...help arrived! The experience took a left turn when the Internet price was $1k less than actual price unless you finance through the Kia. Next, there was the fast talking deal maker trying to get me to abandon the pre-qualified financing through Capital One for a better rate...the gotcha gotcha was the pre-qualification left me vulnerable. A lot of time was spent being "educated" by the fast talking deal closer lol! So does the "as is" notice, Dutch Miller sells Kia and the car should have been ready for sale. High-level issues: Blind Spot Detection did not work Rough ride at highway speed, supposedly an alignment was done Navigation SDS card was missing Seat pocket missing behind the driver seat I returned the car for a swap, better vehicle, etc...now the dealership points out the "as is" and will only fix the previously agreed upon navigation lol! Additionally, the financing in place limited the cars that were comparable, the stuck feeling hit me like a ton of bricks. I remained extremely calm. In the end it all worked out and I drove off in a car. Silver lining...Bob Sturgis was nothing but professional and offered to repair the windshield, thanks Bob!!! The finance manager worked with me to get the deal done!!! Mr Bey More

Only if you're desperate! They tell lies. I was told I was approved and I called to make sure before making an hour and a half Drive to no avail. Gus the sales man was rude and They tell lies. I was told I was approved and I called to make sure before making an hour and a half Drive to no avail. Gus the sales man was rude and had a smart mouth. We told management how we were treated and his excuse was the guy had a wreck that morning. AND THAT MAKES IT OK??? Don't do it! More

The people here are professional Josh weaver stood by us to. We were not sure we were even gonna get a car because of our credit Josh weaver was our dealer he worked tirelessly with the financial Dept and we dro We were not sure we were even gonna get a car because of our credit Josh weaver was our dealer he worked tirelessly with the financial Dept and we drove off the lot in a2017 Kia Forte I would Recommend Dutch Miller Kia to everyone I know More

Excellent experience buying new 2018 KIA Josh Weaver, our sales person, is exceptional. He is a person of integrity that we could rely on in making our purchase. We are elderly and apprecia Josh Weaver, our sales person, is exceptional. He is a person of integrity that we could rely on in making our purchase. We are elderly and appreciate his patience and attention to our needs while assisting us make our decision. In the end we got a better deal than we had proposed to start - a real credit to Josh and the entire team at Dutch Miller KIA. We recommend without reservation!! More