Dutch Miller Nissan
Bristol, TN
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Mr. Doyle Rules! Doyle was awesome! This will be my 3rd card ever purchased and I am by far, not an expert! Doyle showed us more things about the car than we truly "wa Doyle was awesome! This will be my 3rd card ever purchased and I am by far, not an expert! Doyle showed us more things about the car than we truly "wanted" to see but he made sure we knew what was needed. We had fun on the test drive and he was very thorough. Most sales persons tell you the fun stuff and leave it at that so they can make their $$$. Not Doyle, he "nerded" out and gave suggestions to everything that was asked! Keep it up Doyle! More
awesome r salesman (doyle rutherford) went above and beyond to make sure we were very satisfied with r new truck..i will be sending all my friend, who r looki r salesman (doyle rutherford) went above and beyond to make sure we were very satisfied with r new truck..i will be sending all my friend, who r looking for a new vehicle, to bill gatton nissian...was not looking to buy a new vehicle but they worked very hard to get the deal done to my liking...i can't thank them enough.... More
pressure free jason was great helping my mother buy a car that was best for her. He was very patient, genuine, and easy to talk to. There was never any pressure put jason was great helping my mother buy a car that was best for her. He was very patient, genuine, and easy to talk to. There was never any pressure put on us to buy while we were deciding on a car. It was also a relatively quick purchasing process. More
Great experience! Very helpful sales team, great experience, would recommend! Purchased 2013 Subaru Crosstrek. Went without the intention of buying and ended up with a Very helpful sales team, great experience, would recommend! Purchased 2013 Subaru Crosstrek. Went without the intention of buying and ended up with a great deal that I could not pass up! More
Excellent service! We just bought our third Nissan from Jon Ford and we couldn't be happier with our experience! We were greeted by Lisa Stevens upon entering the showr We just bought our third Nissan from Jon Ford and we couldn't be happier with our experience! We were greeted by Lisa Stevens upon entering the showroom. We test drove our Xterra with Brian Cosby! All three were excellent! Terry made the finance process very effortless! Great service from a great dealership! More
Great Experience Lisa met us at the door and we were immediately made to feel at ease. The buying process was smooth and as promised. No "extra" hidden charges or sale Lisa met us at the door and we were immediately made to feel at ease. The buying process was smooth and as promised. No "extra" hidden charges or sales gimmicks. She and Ransom were professional and attentive to our needs. The attention to details made our experience great, from a cold beverage to a full tank of gas on the way out the door. Great work guys! More
Very Well Pleased !! Don Merrell and Terry Meredith was excellent to work with, Very Efficient and Personable. They made the purchase of my 2015 Toyota Tacoma Great. Don h Don Merrell and Terry Meredith was excellent to work with, Very Efficient and Personable. They made the purchase of my 2015 Toyota Tacoma Great. Don helped me get the best value for my trade. Terry as always was great to work with. Thanks DON and TERRY !!!! More
Excellent The customer service here was wonderful. Lisa was the best sales representative that we have ever had at a car dealership. They had exactly what we wa The customer service here was wonderful. Lisa was the best sales representative that we have ever had at a car dealership. They had exactly what we wanted and the process was very quick and easy. More
2015 Sentra Brian Cosby I worked with Brian Cosby in getting my new car. He was very helpful! I told him my criteria for my new car. He gave me the link to look at the ca I worked with Brian Cosby in getting my new car. He was very helpful! I told him my criteria for my new car. He gave me the link to look at the cars they had there on their lot. I had about a 2 hour drive to get to Bill Gatton Nissan. So, Brian told me he would have several cars picked out for me to look at besides the one I mentioned. ( I told him to do this for if I didn't like my choice I would have others to choose from). But, he told me would anyways just in case. When we got to the dealership, Brian met us and we talked a little. He showed me the cars he had lined up for me including the one I had picked out. He explained each car and each cars safety features too! When I mentioned another car I also thought about, he showed it to me and told me if it met my criteria or not and told me some about that car too (probably would have told me more if I had showed more interest lol). Brian let me test drive the two I narrowed it down to buy. Brian didn't pressure me in anything, he told me the differences in each car, not only with what the car had on it and included but also the safety features too. I was impressed with that for I don't think any dealer ever went into the safety features with me before. Brian seemed very knowledgeable about the cars I was interested in and answered all my questions. He even answered questions about other cars that I would point out even though I told him I wasn't interested in the vehicle. After, I test drove the two cars that I was between, he asked me which one I thought would be the right one for me. (Oh, when I test drove each, before I drove it, Brian showed me how to use everything, where everything was located, made sure I was comfortable, mirrors in correct place etc he didn't leave me guessing). Anyways, back to the purchase, he didn't pressure me in any ways. I ended up buying the car that my daughter Maggie and I really loved. I highly recommend Brian Cosby and Bill Gatton Nissan....everyone I worked with were really nice and gave me good advise. I liked the idea that nobody pressured me into anything at all. I was given the information and help I needed. Thank you Bill Gatton Nissan and especially a big shout out to Brian Cosby for being great....he even stayed after hours til I made up my mind and I drove away with my new Sentra that night ! Again, before I drove off in it, he had it cleaned, made sure it had a full tank of gas, BUT Brian,also, showed me again where everything was, how to use it, made sure I was comfortable, and answered any questions I had before I drove off. He made sure of my daugher's and my safety before we drove off. I was impressed with that also. I don't remember some of the other dealership/salesperson doing this before either. More
New Frontier We had an excellent experience purchasing our new frontier. Doyle was very friendly and helpful through the whole process. Terry done an excellent job We had an excellent experience purchasing our new frontier. Doyle was very friendly and helpful through the whole process. Terry done an excellent job helping us get our financing took care of. We would recommend the team at Bill Gatton to anyone. The customer service and satisfaction was excellent. More

