Dutch's Ford

Very helpful Lonnie Pendleton went above and beyond to help us find the exact car we wanted. He kept us informed through the process and it was a good experience. Lonnie Pendleton went above and beyond to help us find the exact car we wanted. He kept us informed through the process and it was a good experience. Thanks Lonnie! More

Friendly Very friendly, not pushy, helpful with working getting the price down. Thanks to Randy the salesman for a great experience! Will be back if the price Very friendly, not pushy, helpful with working getting the price down. Thanks to Randy the salesman for a great experience! Will be back if the price is right. More

Up front.. Got exactly what I went for. .Brandon was great and friendly. .had what they said they had unlike some dealerships. .great service... like my used tru Got exactly what I went for. .Brandon was great and friendly. .had what they said they had unlike some dealerships. .great service... like my used truck ... More

They don't care about you or your car My Ford Taurus was in their repair facility for 31 days. I bought it there and they offered no courtesy vehicle. They did not fix it due to inabilit My Ford Taurus was in their repair facility for 31 days. I bought it there and they offered no courtesy vehicle. They did not fix it due to inability to get parts. I paid them $910 for what they did manage to repair. I had to search for ten minutes afterwards to locate my car. I found it on their back lot covered in dried grass clippings and bird poop. Found damage to passenger headlamp and greasy stain on front seat. Check engine light came on during ride home. They had failed to reconnect oxygen sensor. Fixed it myself. I sent pics via email to general manager and owner expressing my experience. They have not bothered to respond. Bad way to conduct business. More

Great Dealership I've purchased three used cars from Dutch's now, and all of them were good, reliable cars. The sales staff is honest and seem truly interested in mak I've purchased three used cars from Dutch's now, and all of them were good, reliable cars. The sales staff is honest and seem truly interested in making sure you get the right automobile for your needs. They also helped me a lot with financing, as I had very little previous experience with it. I plan on returning to Dutch's for all of my future car purchases. More

Great Experience! Just purchased a 2015 Escape and couldn't be happier!. From the moment I first enquired about a vehicle, my sales person, Randy Chapman, bent over bac Just purchased a 2015 Escape and couldn't be happier!. From the moment I first enquired about a vehicle, my sales person, Randy Chapman, bent over backwards to ensure that I got exactly the car I wanted. From searching dealers to find EXACTLY my car, to taking the time to explain all the features, Randy was the most helpful car salesman I have ever dealt with. From the time I picked out my vehicle, to delivery was only 2 days. I would not hesitate to purchase another vehicle from Dutch's! More

Thank You! I can't thank Randy Chapman enough for working with me to get a new car at a rate I could afford. He did this so quickly, and before I knew it, I was I can't thank Randy Chapman enough for working with me to get a new car at a rate I could afford. He did this so quickly, and before I knew it, I was driving home in the most beautiful 2014 charcoal gray Ford Focus with cruise control and all sorts of great features! I have received so many compliments in the last week from many people I know. Randy made my day when he called just four hours after our initial discussion to tell me the car could be mine at a price I knew I could afford. Additionally, Greg Messer went out of his way to make sure that I had all the warranties and protection I wanted, and I wanted a lot as I am single with no family in the area. I work a lot of hours and reliable transportation is critical for me! Finally, Tommy Breeze stopped me before I left, made sure I knew how much he and Dutch's Ford appreciated my business and assured me my great service will continue as long as I own my car. I have great faith in his sincerity. The next day, Randy Chapman and Tommy Breeze made sure my car would get the paint and interior protection and allowed me to borrow a loaner even though they knew I would be working 6:30 to 6:30 the next day. They worked around my schedule to ensure the car would get the protection I wanted it to have, and they happily worked with me to do it in a timely manner. This is by far the best experience I have ever had buying a car and, with continued service like I have received, I don't plan to shop for cars anywhere else. The personnel at Dutch's Ford care about me as a person, not just about selling me a car! Thank you, gentlemen! More

I want to thank your dealership and your service manager Steve for putting my $6800.00 2006 5.4 F150 engine in back in March 2013, I have had nothing but issues with it since. Seeing wires hanging and disco Steve for putting my $6800.00 2006 5.4 F150 engine in back in March 2013, I have had nothing but issues with it since. Seeing wires hanging and disconnected and broken off bolts are not a issue to your dealership it really makes people want to bring there vehicles back to you. I live 3 hours away from your area, I'm glad your service personnel feel good about themselves when they do an incomplete job and the quality assurance team gives it the ok. The issue is all the extra parts from the old engine left in the engine compartment created more problems. Thanks for your expertise mechanical knowledge of your service personnel. More