Duval Ford

Very nice service department After my wife informed me that a screw was in her tire, I called the Audi dealership in Jacksonville and they were not very helpful because it was aro After my wife informed me that a screw was in her tire, I called the Audi dealership in Jacksonville and they were not very helpful because it was around five in the evening and they stated they wouldn't have time for us. She was close to Cassat and she called Duval Ford which is open until seven and they were happy to help. An overall exceptional experience with the service department. Very clean area, and respectful staff. If we have any other issues of that sort we would be happy to deal with Duval Ford any time. More

Good Service by Duval, again! Service was done in a timely manner. I really appreciate the time and attention to detail that the service department at Duval shows. I will continu Service was done in a timely manner. I really appreciate the time and attention to detail that the service department at Duval shows. I will continue to use them on future vehicles. More

Class A service Duval Ford service writers were right there and handled the service on my F 150. Communication was excellent. Truck was completed as suggested, Nice Duval Ford service writers were right there and handled the service on my F 150. Communication was excellent. Truck was completed as suggested, Nice new location. Had a great ride back to work with Cathy. More

Professionalism and Courtesy at it's finest. Taysha Diaz, and her husband we're extremely helpful and professional. I cannot speak highly enough of those two. They exceeded every expectation of m Taysha Diaz, and her husband we're extremely helpful and professional. I cannot speak highly enough of those two. They exceeded every expectation of mine and would recommend anyone that visits Duval Ford to seek those two out personally. I will definitely come back and purchase my next vehicle at Duval solely based on my experience with them. More

Honest and upfront Taysha was honest and upfront with everything she did and everything I asked for. After a week of trying to make a deal with my small town ford dealer Taysha was honest and upfront with everything she did and everything I asked for. After a week of trying to make a deal with my small town ford dealer and no progress I drove to duval ford and Taysha made it happen!! More

King Ranch Nice truck. Decent price. Staff worked with me. Blah Blah blah blah, blah blah blah blah blah blah blah blah blah blah blah blah blah Nice truck. Decent price. Staff worked with me. Blah Blah blah blah, blah blah blah blah blah blah blah blah blah blah blah blah blah More

Best Car Buying Experience I walked in and was treated like a forever customer. The first car they brought around I purchased. I was able to buy under the "D" plan because of fa I walked in and was treated like a forever customer. The first car they brought around I purchased. I was able to buy under the "D" plan because of family and they explained everything step by step. I am a retired women and was treated with such respect, it was an awesome experience. More

Good People Kaya and Chris were the best the truck i picked out wasn't right so after taking the time to try and fix the problem which couldn't be fixed they got Kaya and Chris were the best the truck i picked out wasn't right so after taking the time to try and fix the problem which couldn't be fixed they got me in a different truck and was down the road a Happy customer (except I didn't get a Ford Tervis cup they were handing out to the employee ) LOL. Kaya was a joy to work with and very helpful. Aslo shout out to Randy for help with all the financing and paperwork More

BOUGHT NEW FORD EXPEDITION Great sales service. Staff was very helpful. Test drive went very well. The new dealership layout makes it easy to find the vehicle you are looking Great sales service. Staff was very helpful. Test drive went very well. The new dealership layout makes it easy to find the vehicle you are looking for. More

Busy Beavers At Work! The service department was JUMPING! There was really no way I thought, when I pulled up, I would be leaving in less than an hour! Forty minutes late The service department was JUMPING! There was really no way I thought, when I pulled up, I would be leaving in less than an hour! Forty minutes later, I was given my keys and heading home. Great job to everyone involved! More