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Duval Ford

Jacksonville, FL

4.9
1,955 Reviews

1616 Cassat Ave

Jacksonville, FL

32210

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1,955 Reviews of Duval Ford

November 14, 2016

Great experience Malcom Daigle was awesome to work with and so helpful! He took his time to explain all the features in my car in detail. He is a great guy! Will reco More

by T Pound
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Daigle
Nov 21, 2016 -

Duval Ford responded

We are glad you enjoyed working with Malcom. Thank you so much.

November 11, 2016

GREAT SERVICE First class service friendly people who want to make your visit smooth. Best place I've been. I'm a lifer. All my vehicles are and will be bought and More

by Mike Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hodges, Richard Jordan, Hunter Scantling, Drew Luther
Nov 21, 2016 -

Duval Ford responded

We appreciate your loyalty. Thanks Mike! Happy Thanksgiving to you and your family.

November 10, 2016

Clayton Rutt was awesome!! :) great experience!! Buying a car has never been something I would call "enjoyable". My husband was in contact with the sales man, before we showed up to look at any cars, More

by Tina M Perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Rutt
Nov 21, 2016 -

Duval Ford responded

Welcome to the Duval family. Thanks Tina!

November 09, 2016

Horrible I literally hate when I come to this dealer but this is where I bought my first car so I attempted to stay loyal. But I'm contacting corporate about h More

by Focus14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lemark, Brian West
Nov 21, 2016 -

Duval Ford responded

We always strive to offer each of our guests excellent customer service which we did on the day you visited us. Feel free to call us anytime to discuss your experience. Thank you and have a happy Thanksgiving.

November 08, 2016

Exceptional Service Anthony Burnsed was amazing. He was able to answer every question we had and was fast, courteous and very accomodating. Exceptional service during our More

by melhildebrand79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Burnsed
Nov 21, 2016 -

Duval Ford responded

Thank you!

November 07, 2016

New Truck Excellent group all around. I am grateful for rhe way they look after me..Would highly recommend Duval Ford!! Stress free experience!!!!!!!Professiona More

by Jamfor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hayes, Larry Beverly
Nov 21, 2016 -

Duval Ford responded

Thank you so much. We appreciate your business and this recommendation.

November 06, 2016

Car had noise issues day after oil change David wasn't in so Rudy took care of me first. He was great. David finished my job and he's excellent as usual. The thing that stinks and disappointed More

by Renee Witt
Recommend Dealer
Yes
Employees Worked With
David service advosor excellent. Rudy filled in did a great job
Nov 07, 2016 -

Duval Ford responded

We thank you for the feedback, Renee. We will be sure that our service manager sees your comments for consideration. Have an excellent day.

November 02, 2016

david work very hard on easying my mind and keeping a smile careing dealer ship and very concern about me and my car made sure the shutler bus was there to take me home and pick me up thank you ford ford keepin More

by amos helen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Moore
Nov 03, 2016 -

Duval Ford responded

Thank you!

November 02, 2016

Perfect Rafael D, Warren Hart and Malcolm did just what they said that they would do. They kept me informed of any action or problems. I have referred them t More

by ALWilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach the final person, Malcolm Daigle, Warren Hart, Rafael Delgado
Nov 03, 2016 -

Duval Ford responded

We are glad and we are sure they appreciate the referrals. Thank you.

November 01, 2016

Escape reality Yeah, recently bought a 2013 Ford Escape from Ethan Seibel who truly went above and beyond to help us, and worked way later into the evening to ensure More

by as71977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Seibel
Nov 03, 2016 -

Duval Ford responded

That's great to hear. We hope you are enjoying your Escape!

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