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Duval Ford

Jacksonville, FL

4.9
1,955 Reviews

1616 Cassat Ave

Jacksonville, FL

32210

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1,955 Reviews of Duval Ford

October 31, 2016

2010 F150 Ford Pickup Recently purchased vehicle with help of Salesman Ethan Seibel who was and continues to be very considerate and caring. Will definitely recommend frie More

by truckgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan, Seibel
Nov 03, 2016 -

Duval Ford responded

Thank you!

October 27, 2016

2013 Ford Explorer Our recent purchase of a 2013 Ford Explorer XLT SUV. We had a great salesman in David Moore. He was very knowledgeable in the workings of the Explore More

by Waynedana01
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hayes, David Moore
Nov 03, 2016 -

Duval Ford responded

Thanks Wayne and Dana!

October 26, 2016

Customer Focused and Polite My salesman Mike M and the GM Richard were very respectful of my time. I also worked with Sheila in service. All three met my needs 100% More

by Happy F150 Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tackett, Sheila Mcfarland, Mike Murdock
Nov 03, 2016 -

Duval Ford responded

Thank you so much. It was a pleasure serving you.

October 22, 2016

Best Dealership around We were BOZARD customers and returned only to have a bad experience. We went to DUVAL just to see what we could do and much to our suprise Matt Tudo More

by KatenChris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Peloquin and Matt Tudor
Oct 26, 2016 -

Duval Ford responded

We are very honored to have earned your business. Thank you so much. Welcome to the Duval family!

October 20, 2016

Purchasing a church van From the moment we walked through the door, the people at Duval Ford were ready to help! They were able to find exactly what we need, and get it to us More

by pastorashmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Brown, Mike Murdock
Oct 26, 2016 -

Duval Ford responded

We are so glad. Thank you!

October 15, 2016

Malcolm Daigle and Dan Hodges took excellent care of us! They took time to find us exactly the truck and features we wanted. Malcolm even worked on his day off when dealer was closed to help deliver the truc More

by Shirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hodges, Malcolm Daigle
Oct 17, 2016 -

Duval Ford responded

Hi Shirley. Thank you for this recommendation. Please don't hesitate to reach out to us when you need us. Take care.i

October 12, 2016

Great experience purchasing a new vehicle at Duval Ford I recently purchased a new 2017 Explorer from Gunny (David Moore). Gunny is the main reason I purchased my vehicle from there, over all the other For More

by Ryan T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Moore
Oct 17, 2016 -

Duval Ford responded

Thank you. We will be sure that Gunny sees this and we hope you continue to enjoy your new Explorer.

October 05, 2016

amazing Mike made this experience extremely pleasurable and delivered on everything that was asked for and more...from the sales to the delivery there is not More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murdock
Oct 17, 2016 -

Duval Ford responded

That's wonderful. We are glad you enjoyed working with Mike and we are sure he appreciates your recommendation. Thank you so much.

September 29, 2016

Awful The only person that was the most help Rudy he made the long wait bearable for my oil change. Other than that service was horrible when I had to go ba More

by Focus14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rudy
Oct 17, 2016 -

Duval Ford responded

We strive to offer excellent customer service and we are sorry that your experience was not an excellent one. We will be sure to forward this feedback to our service manager. You are welcome to email Debra.DiPietro@smagcorp.com if you would like for us to follow up with you.

September 29, 2016

We purchased a 2013 Ford Taurus from Duval Ford I don't have a real rating for the dealership yet, so I'll choose a generic 3 star rating for now, but Keith Bledsoe gets 5 ***** for his part in this More

by Jim&Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Bledsoe
Oct 17, 2016 -

Duval Ford responded

Thank you Jim and Jesse for this feedback.

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