Duval Ford
Jacksonville, FL
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1,955 Reviews of Duval Ford
Very good service Customer care rep. Rudy Bravo was excellent. He went out of his way to make sure I was satisfied! He could not have been any nicer. Customer care rep. Rudy Bravo was excellent. He went out of his way to make sure I was satisfied! He could not have been any nicer. More
Oil change/other work Oil change and other maintenance was done in a reasonable amount of time. Future work that needs to be done was thoroughly explained to me and how lo Oil change and other maintenance was done in a reasonable amount of time. Future work that needs to be done was thoroughly explained to me and how long it would take. More
Great Experience It has been a long time since we bought a new car. Malcolm Daigle made the process extremely easy. He worked with us to find the exact car we wanted It has been a long time since we bought a new car. Malcolm Daigle made the process extremely easy. He worked with us to find the exact car we wanted and even traded vehicles with another dealership to get it. More
I couldn't be happier!! When i arrived on the lot i was a little nervous..Due to the financial burden of cancer ..i didn't feel i would qualify for a new vehicle....But Rafae When i arrived on the lot i was a little nervous..Due to the financial burden of cancer ..i didn't feel i would qualify for a new vehicle....But Rafael Delgado put all my fears to rest...He made my whole car buying experience so easy....Chris Hayes was also a big help in getting me out the door quickly!! Thank you More
The Works Everything was great! I was taken care of very well. I had the service completed with an appointment and everything was done in a timely manner. Everything was great! I was taken care of very well. I had the service completed with an appointment and everything was done in a timely manner. More
First truck ever own My salesman put me and my wife and our needs and wants first .he listen and didnt pressure us yo buy very knowledgeable of his craft and he's peo My salesman put me and my wife and our needs and wants first .he listen and didnt pressure us yo buy very knowledgeable of his craft and he's people person thanks Stephen More
Very positive and simple transaction Everyone was very helpful and upfront. No hidden fees. Very efficient team work. Very non stressful purchase. Shortest amount of time ever spent i Everyone was very helpful and upfront. No hidden fees. Very efficient team work. Very non stressful purchase. Shortest amount of time ever spent in a dealership. Highly recommend.......and since we are GM people, that says a lot! More
A great experience Overall my salesman was extremely knowledgeable, patient, and willing to work with me on payments. I drove a few cars and he helped me pick out the ex Overall my salesman was extremely knowledgeable, patient, and willing to work with me on payments. I drove a few cars and he helped me pick out the exact one I wanted. He even messaged me the next day to see how I liked it. They were really nice, and told me all the information and then some about the car I was buying. All the part information, the warranties, what would come with the car automatically. They showed me the incentives I was getting and helped me get on my way. They didn't pressure me at all, and I get free car washes for life. I would definitely go back to get another car from them. More
very easy buying experience After visiting several local dealerships where no one seemed to be familiar with their product, it was a pleasure to work with people who were both pr After visiting several local dealerships where no one seemed to be familiar with their product, it was a pleasure to work with people who were both professional and knowledgeable. We never felt pressured to buy, and all of our questions were answered to our satisfaction. We felt we received a fair price for our trade in, and a fair price for our truck. Mike, Susan and David were amazing! Thanks again for a wonderful buying experience. More
Susan Moore was awesome!! Susan Moore was awesome. I would definitely recommend her to all my friends/family. Excellent dealership to deal with. I am very pleased and happy Susan Moore was awesome. I would definitely recommend her to all my friends/family. Excellent dealership to deal with. I am very pleased and happy with my 2017 Ford Escape SU. Susan Moore I cannot thank you enough, you got me just what I wanted and I can not be more impressed. Thank you, have a Safe, Bless Day!!!! More












