Back

Duval Ford

Jacksonville, FL

4.9
1,955 Reviews

1616 Cassat Ave

Jacksonville, FL

32210

Directions

By Type

1,955 Reviews of Duval Ford

September 13, 2016

Buying a car was a breeze I've bought and leased cars before but those experiences were not nearly as pleasant and seamless as my experience with Duval Ford. I worked with Mik More

by Useablename
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Moore, Mike Murdock
Sep 19, 2016 -

Duval Ford responded

Excellent. That's what we like to hear. Thank you so much.

September 12, 2016

Susan Moore was awesome! I really enjoyed picking out my new 2017 Fusion with Susan. She was very knowledgable about the car, I don't think there was anything that the car doe More

by Pam lloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Moore
Sep 19, 2016 -

Duval Ford responded

Thank you for the feedback and the recommendation! Enjoy your Fusion.

September 10, 2016

Easy easy easy Words cannot express my gratitude and experience with Duval Ford. Rafael was informative, knowledgable, helpful, open, and just a great guy to work wi More

by Visionary23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hayes, Rafael Delgado
Sep 19, 2016 -

Duval Ford responded

We are honored. Thank you for this review and please let us know how we may help you again. Have fun with your Explorer!

September 09, 2016

Awesome dealership Excellent dealership to deal with. They were straightforward very helpful they made buying a car a pleasure. They car was clean and ready to go. I cou More

by crstaggers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Lundy
Sep 19, 2016 -

Duval Ford responded

That's great to hear. We thank you so much!

September 07, 2016

Very Disappointed This place is unbelievable. I've worked with Sherrod Anderson for several months to find the right truck. We finally found the one that was perfect an More

by Jim
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Matt Tudor, Sherrod Anderson
Sep 08, 2016 -

Duval Ford responded

Jim, We are going to bring this to our General Manager's attention. Thank you for submitting this feedback. Debra, Social Media Manager.

Sep 11, 2016 -

Jim responded

I look forward to hearing his thoughts. -Jim

September 07, 2016

Go see Mike Murdock! My wife and I highly recommend buying a vehicle from Duval Ford. The atmosphere there is focused on customer service and Mike Murdock is the man to se More

by Dempster2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Murdock
Sep 08, 2016 -

Duval Ford responded

We thank you so much and we are glad that Mike was able to help you find YOUR F-150. You and your family take care and let us know how you are doing. Thanks again.

September 07, 2016

Amazing service and people I could not have asked for better service and better people to deal with. Friendly, took their time to explain everything and made it very clear. Got More

by CrowdFavorite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hayes, Sherrod Anderson, Mike Murdock
Sep 08, 2016 -

Duval Ford responded

We thank you for your business and taking the time to submit this feedback. Please let us know when we may ever be of service to you again.

September 05, 2016

Terrible dealership i had inquired about a cobra they had 3 times and my sales person was lance Lindsey, I'm a internet shopper due to the 2 hour drive. I text this man More

by Marine2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
lance lindsey
Sep 08, 2016 -

Duval Ford responded

We will forward this feedback to our General Manager and President. Thank you. Debra, Social Media Manager

September 04, 2016

Multiple Vehicles for a Good Reason. I first found Duval Ford back in 2013 for my new F150 FX2. Since my first purchase, I've bought 2- 2016 Transit 150 & Transit 250's for my business. M More

by Eightyn8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gunny's wife gave him a much needed hand. Haha., David Moore
Sep 08, 2016 -

Duval Ford responded

Thank you so much. We are glad you enjoyed working with Gunny and we are sure that he appreciates the recommendation. Please let us know how we may help you again. Thank you for your continued loyalty.

September 03, 2016

Great service Always the best service in town!!! I have done business with Duval Ford for over 25 yrs! From management to the service porter they care about their c More

by mike r
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian West
Sep 08, 2016 -

Duval Ford responded

Well we sure appreciate your loyalty Mike. Thanks so much!

...
130
...