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Duval Ford
Jacksonville, FL
1,939 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,939 Reviews of Duval Ford
July 16, 2012
I had a real good experience with Duval Ford. They were courteous and polite and didn't pressure me to buy the car I was looking at. This is the first dealer that I have ever been to that actually takes t courteous and polite and didn't pressure me to buy the car I was looking at. This is the first dealer that I have ever been to that actually takes their customers on a tour of their facilities and introduces you to the employees. It was a pleasure dealing with them and I will keep them in mind for one of my next vehicles and I will definitely recommend my friends to check them out. More
by xangel9626
July 15, 2012
Malcom was a refreshing personality to deal with. I have terrible credit due to a recent short sale on my home. We were in desperate need of a new car, and he was able to work with us fast and understood th terrible credit due to a recent short sale on my home. We were in desperate need of a new car, and he was able to work with us fast and understood that we had a budget to stick within. He was efficient and very friendly, and we got a fantastic deal. Thank you guys do much! More
by Saraleverenz
Employees Worked With
Malcolm Daigle
July 15, 2012
I am very happy with Susan Crawford and James Saale , and the dealership as a whole However the finance man I dealt with was deceptive about explaning raod hazard and GAP coverage and I felt that he was not the dealership as a whole However the finance man I dealt with was deceptive about explaning raod hazard and GAP coverage and I felt that he was not very profesional in the way he handled my contract More
by jekindred
Employees Worked With
Susan Moore
July 14, 2012
Darlene was very helpful and patient. When she said "If it takes all day to find you your car" she wasn't lying. She spent the entire day looking over cars with us and when I said no to a car she moved "If it takes all day to find you your car" she wasn't lying. She spent the entire day looking over cars with us and when I said no to a car she moved right along without pressuring me into it. She never tried to get me to buy something I didn't want. Even though it took all day for us to find the right car it the best car buying experience I've ever had. More
by ameliad
Employees Worked With
Terry Daigle
July 12, 2012
My wife and I were in Duval Ford to check some prices and we bought a new car. The treatment was very good and we could found our car. Thanks Darlene. we bought a new car. The treatment was very good and we could found our car. Thanks Darlene. More
by xaelvil
Employees Worked With
Darlene Graham
July 09, 2012
I had a wonderful esperience...in the past with other dealerships or salesman hounding you and time wasted going back and forth to a manager reminded me of 'DEAL OR NO DEAL'...At Duval Ford everyone was dealerships or salesman hounding you and time wasted going back and forth to a manager reminded me of 'DEAL OR NO DEAL'...At Duval Ford everyone was very respectful and friendly... Omar is an excellent and very professional salesman...very caring and friendly...an asset to your company... Thank you, N. Christine Schmid More
by christee100
July 08, 2012
Very friendly and a pleasant overall experience. I would definitely come back for purchasing other vehicles in the future and recommend Duvall to other friends and family. definitely come back for purchasing other vehicles in the future and recommend Duvall to other friends and family. More
by clomonaco
Employees Worked With
David Melton
July 08, 2012
She is the nicest person and was alot of help. Would recommend her to anyone I know. I had a great experience at Duval Ford and would shop there again. recommend her to anyone I know. I had a great experience at Duval Ford and would shop there again. More
by randmasx7
Employees Worked With
Robyn Crawford, Susan Moore
July 08, 2012
Just whant to say that you can't go wrong dealing with Jamar or Duval Ford, This is my second new vehicle I have purchased from them in the past 5 years and they will definatly get my business on my next Jamar or Duval Ford, This is my second new vehicle I have purchased from them in the past 5 years and they will definatly get my business on my next new vehicle More
by hammer12
Employees Worked With
Susan Moore
July 06, 2012
Lack of communication and follow up. They lack the professionalism and customer service they claim has kept them in business. Anyone but Duval Group ever. professionalism and customer service they claim has kept them in business. Anyone but Duval Group ever. More
by errison27
Employees Worked With
Derick Jonathan Phillips, Dan Hodges
