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Duval Ford

Jacksonville, FL

4.9
1,954 Reviews
Call Dealership (904) 387-6541
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1616 Cassat Ave

Jacksonville, FL

32210

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1,954 Reviews of Duval Ford

January 31, 2025

Completed a new vehicle purchase agreement with Duval Ford and have been very pleased with the service provided. More

by keithbritchie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leighton Brown, Prime Response
Report | Print
Feb 05, 2025 -

Duval Ford responded

Duval Ford thanks you keithbritchie for the 5 star feedback with your recent new vehicle purchase. Our team strives for 100% customer satisfaction every day.

January 31, 2025

The service I received was excellent. The mobile team arrived and promptly changed my oil, as well as topping off my fluids. I would highly recommend Duval Ford. More

by laura.hash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
Report | Print
Feb 05, 2025 -

Duval Ford responded

Great to hear you took advantage of the Duval Ford Mobile Service option. We come to you at home or work to complete routine maintenance services at no additional cost. Thanks Laura for the 5 stars.

January 30, 2025

Everything went as expected. Very smooth process. I would recommend Duval Ford to anyone considering buying a new Ford vehicle. More

by mattm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Jan 31, 2025 -

Duval Ford responded

Thanks mattm for your 5 star recommendation for Duval Ford. We make car buying real fair, real fast and real friendly.

January 30, 2025

It was great to have Duval Ford come to me for an oil change! What a time saver! More

by linda.ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
Report | Print
Jan 31, 2025 -

Duval Ford responded

Duval Ford is excited to offer our Mobile Service team to come to you for routine maintenance and repairs. Thanks Linda for sharing your 5 star experience.

January 29, 2025

The mobile service was excellent. Great value, on time, courteous, and managed some nasty weather with a positive attitude. Will use this service again! More

by Tiffany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Torbett
Report | Print
Jan 31, 2025 -

Duval Ford responded

Duval Ford thanks you Tiffany for the 5 star recognition for your recent Mobile Service experience. We come to you for a quick and easy process.

January 29, 2025

I was so pleased to have Duval Ford come out to my school and offer oil change services at work. It saved me so much time on an already busy schedule. The team was quick and efficient. Everything seems ju More

by barbara.mackenzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Harris
Report | Print
Jan 31, 2025 -

Duval Ford responded

Duval Ford is honored to provide our Mobile Service option to all the great teachers in our area. Thanks Barbara for the 5 stars.

January 25, 2025

If you’re looking for a comfortably smooth experience, ask for Weston and/or Jonathan! They were both excellent in customer service, appreciation and satisfaction! Great team for a great dealership! More

by Alex M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Weston, Jonathan, Ryan (Service Dept)
Report | Print
Jan 27, 2025 -

Duval Ford responded

The Duval Ford sales team work to get you in the right vehicle at the right price for your needs. Thanks Alex for sharing your 5 star experience with Weston and Jonathan.

January 25, 2025

The service personnel really go above and beyond. They make sure you are satisfied with the experience.! More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison and Ryan, John Rohde
Report | Print
Jan 27, 2025 -

Duval Ford responded

The Duval Ford service team strive every day to reach 100% customer satisfaction. Thanks Liz for the 5 stars.

January 22, 2025

It was such a treat to have a routine oil check completed on my work site. The technician was kind and helpful. It was a great experience! More

by melbam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlin
Report | Print
Jan 24, 2025 -

Duval Ford responded

Thank you melbam for sharing your 5 star experience with Marlin and the Duval Ford Mobile Service team. We love providng the option to come to you for your routine maintenance.

January 11, 2025

yes, the service guy was great. he got in and out fast. thank great job. More

by Rhouston1924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
Report | Print
Jan 14, 2025 -

Duval Ford responded

Duval Ford appreciates your 5 star review for our service team Rhouston1924.

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