Duval Ford

Dalton was our service advisor, Dylan and Leo were the mobile technicians, Tammy called with the bad news (the amount to fix our vehicle), and Donna was the vallet. They were all so very nice to us, and mobile technicians, Tammy called with the bad news (the amount to fix our vehicle), and Donna was the vallet. They were all so very nice to us, and kept us informed every step of the way. Not thrilled with the amount, but understand why, and just really appreciate that they were able to take care of the problem quicker than expected. More

I initially had issues when I brought my vehicle in for service, but the management team and technicians are doing their due diligence to fix the problem at no extra cost to me and I really appreciate this service, but the management team and technicians are doing their due diligence to fix the problem at no extra cost to me and I really appreciate this. More

Very good customer care , work carried out very satisfactory , everything kept very clean, everybody very helpful satisfactory , everything kept very clean, everybody very helpful More

Mr. Brown was my sales person. He was a true professional and treated me with respect. I mentioned to Mr. Brown how I loved the Vibe through out the dealership. Everyone seemed positive and up beat. I would and treated me with respect. I mentioned to Mr. Brown how I loved the Vibe through out the dealership. Everyone seemed positive and up beat. I would also like to mention the gentleman from finance. I forgot his name, but he's from New Jersey. I have two sins that will be shopping for a vehicle soon. More

Excellent valet and in shop service on an issue with a new 2024 Maverick Lariat purchased last week. new 2024 Maverick Lariat purchased last week. More

Duval Ford offered teachers a free mobile oil change. It was easy to book and they came to my work and took care of everything. It was easy and worked out great with my schedule! It was easy to book and they came to my work and took care of everything. It was easy and worked out great with my schedule! More

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I loved everything about Duval Ford. They did a great job in keeping me informed great job They did a great job in keeping me informed great job More

Friendly staff and service was completed in reasonable amount of time. Also, received electonic notification when service was complete. The only suggestion for training purposes is the oil monitor system amount of time. Also, received electonic notification when service was complete. The only suggestion for training purposes is the oil monitor system was not reset and instead of filling the oil with 15 quarts (capacity per Ford manual), the truck was filled with 13 quarts (I verified via oil dip stick and added two quarts to fill mark). More

Our salesman Ken was an absolute pleasure to with. He ensured that all of our questions were answered. He ensured that all of our questions were answered. More