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Duval Ford

Jacksonville, FL

4.9
1,954 Reviews

1616 Cassat Ave

Jacksonville, FL

32210

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1,954 Reviews of Duval Ford

February 27, 2024

They were very professional in helping me with a mechanical issue on my car. Setting me up with a loaner car while mine was in their care helped a lot. Within just a few hours, I received a message More

by datguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
Feb 28, 2024 -

Duval Ford responded

That's datguy for the 5 star referral for the Duval Ford service team. You've made a great description of the Duval Service First promise for clear communications, knowledegable team and great time management.

February 25, 2024

The experience I had was excellent. The Ford team was both courteous and professional during the entire time. More

by A Ford Family Member
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Louque
Feb 28, 2024 -

Duval Ford responded

Thanks for the 5 star feedback for Duval Ford on Cassat Avenue.

February 17, 2024

Great experience. No problems at all. Our salesman was wonderful and professional. We’ll be back. More

by Jwmcclow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron Jr.
Feb 20, 2024 -

Duval Ford responded

Thanks Jwmclow for your 5 star vote of confidence in Duval Ford.

February 09, 2024

Our salesman Joe was very helpful, and we have bought multiple vehicles from this dealership. More

by Isaacc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Singleton , Rafael Delgado
Feb 09, 2024 -

Duval Ford responded

Thanks Isaacc for your loyalty and continued business with Duval Ford.

February 08, 2024

Tino Lebron is the best salesman on the east coast, his customer service is off the chart. He literally took care of me, and thing so stress free. I felt like I was important, and all my needs were met. I More

by dale.thaxton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron
Feb 09, 2024 -

Duval Ford responded

Dale, you received the Duval Real Deal. Tino and Duval Ford make car buying real fair, real fast and real friendly.

January 29, 2024

Excellent service work with the community attending all types of situations recommended for any person need new car More

by Jc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron Jr.
Feb 01, 2024 -

Duval Ford responded

Duval Ford thanks you JC for the 5 star recommendation for our service and sale teams.

January 29, 2024

Dealership Team - is very friendly and professional. I travel 30 minutes to this location vs. a dealership that is 4 miles away from me. This is the best Ford Dealership in the JAX metro areal. More

by lmagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Rohde
Feb 01, 2024 -

Duval Ford responded

Thank you Imagner for your 5 star vote of confidence and distance traveled to make Duval Ford your dealership of choice.

January 28, 2024

Tino was absolutely amazing! ! I would recommend him to anyone who’s looking for a car. More

by Chelseynicklas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron Jr.
Jan 29, 2024 -

Duval Ford responded

Tino is an asset to the Duval Ford sales team. Thanks Chelsey for sharing your 5 star experience.

January 26, 2024

Tino made an aggravating situation less painful. He took the time to communicate with me and responded any time I called or texted him with a question. A great American! More

by Joey
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron Jr.
Jan 29, 2024 -

Duval Ford responded

Our Duval Service First commitment includes clear communications. Thanks Joey for the 5 star recognition for Tino and Duval Ford.

January 25, 2024

Great experience buying our new to us SUV! Tino was absolutely excellent to work with! More

by jayjay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron Jr.
Jan 29, 2024 -

Duval Ford responded

Thanks jayjay for the 5 star recognition for your Duval Real Deal experience. Tino and Duval Ford make car buying real fair, real fast and real friendly.

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