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Duval Ford

Jacksonville, FL

4.9
1,954 Reviews

1616 Cassat Ave

Jacksonville, FL

32210

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1,954 Reviews of Duval Ford

October 04, 2023

Excellent Experience. Duval Ford and its staff were very professional and delivered a vehicle that we totally enjoy. More

by mrng4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alden Davis, Jermaine Halsey
Oct 05, 2023 -

Duval Ford responded

Always love to hear when Duval Ford achieves 100% customer satisfaction. Thanks mrng4 for the 5 star review.

October 01, 2023

Duval Ford communicated with us throughout the entire car buying process, and kept us informed every step of the way! Every single person involved in the process was highly professional, capable, kind and h More

by Deena Wallace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Warren Hart, Hank Carr, Jose Negron, Rafael Mejia
Oct 03, 2023 -

Duval Ford responded

Thanks for the 5 star shoutout for your Duval Real Deal car buying experience Deena. At Duval Ford, we make car buying real fair, real fast and real friendly.

October 01, 2023

This is my fifth vehicle I’ve bought form this dealership and as always I’m so happy to return to some of the most helpful and knowledgeable staff thank you to Susan Moore for helping us one again we are ver More

by Kendricktimjan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miss Rose , Susan Moore
Oct 03, 2023 -

Duval Ford responded

Thanks Robert for your loyalty and continued business with Duval Ford. Susan and the entire sales team work diligently every day to earn your 5 stars.

September 27, 2023

It was above my expectations. I thought I was just getting an oil change. But hey washed my car vacuumed and did a diagnosis. This was beyond amazing to me! More

by Teairamorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Toelken, Warren Hart, John Rohde, Laura Torbett, Prime Response, Jose Negron
September 27, 2023

The dealership ordered a vehicle for me last September 2022. The vehicle was delivered September 2023. The honored the price and qualified me for various buyer incentives. Sales rep Bri Dube was a pleasur More

by roushfan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bri Dube
Sep 29, 2023 -

Duval Ford responded

Thanks Roushfan for taking advantage of the ordering process with Duval Ford. Bri is a great asset to our sales team. The entire sales team works diligently every day to earn you 5 star rating.

September 14, 2023

Perfect service experience! Allan Read and his team are our go-to for all my company fleet needs. More

by cheil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Read, Patti Ulsch
Sep 18, 2023 -

Duval Ford responded

Thanks Cheil for giving a 5 star shoutout to Alan and the entire Duval Commercial division.

September 11, 2023

Duval Ford and everyone involved in my 23’ Raptor purchase were absolutely wonderful. I’d recommend anyone to give them a try. More

by MattyBoy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Moore
Sep 11, 2023 -

Duval Ford responded

Congrats Mattyboy on your new 2023 Ford Raptor, know you will enjoy that ride. Thanks for sharing your 5 star experience with Duval Ford.

August 28, 2023

I’ve been a walk-in customer twice with this vehicle and Zach has got me taken care of in incredible time. Everyone seems to be very personable and happy to help. Thank you More

by d-paris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach, John Rohde
Aug 28, 2023 -

Duval Ford responded

Duval Ford respects your time. Thank you d-paris for sharing your 5 star experience with us.

August 27, 2023

I don’t need 15 words to say how great everyone was but I’ll try More

by Mlivingston5413
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Susan Moore
Aug 28, 2023 -

Duval Ford responded

Duval Ford completely agrees Mlivingston5413. Our team works diligently every day to earn your 5 star rating.

August 21, 2023

They have been very helpful and honest every time I’ve had my car taken to this dealership. I have not had a single problem with my car once I got it back from service. I appreciate the work they do. Will More

by Rshagins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allison
Aug 21, 2023 -

Duval Ford responded

Thank you Rshagins for sharing your 5 star service experience with Duval Ford and for making Duval for your dealership of choice.

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