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Duval Ford

Jacksonville, FL

4.9
1,938 Reviews

1616 Cassat Ave

Jacksonville, FL

32210

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1,938 Reviews of Duval Ford

February 17, 2026

Tino is the MAN! His diligence and communication made filling transportation requirements for our company a breeze! Very professional outfit at Duval- Highly recommen More

by gio.silva777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tino Lebron Jr.
Feb 25, 2026 -

Duval Ford responded

Thanks gio.silva777 for the 5 star recommendation for Tino and the Duval Ford Commercial sales division.

February 17, 2026

I recently purchased a 2023 Ford F-150 Tremor from Duval Ford, and I couldn’t be happier with the experience. Luisa was absolutely outstanding from start to finish. She was knowledgeable, patient, and ve More

by yfaza86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luisa Valderrama
Feb 25, 2026 -

Duval Ford responded

Thank you yfaza86 for the 5 star shoutout for Luisa and the entire Duval Ford sales team. Enjoy the drive in your Ford F-150 Tremor.

February 13, 2026

Great sales process, people, communications, bo pressure or stress, and easy finance and trade in process. The building itself is clean and comfortable. Lobby has games for the kids. More

by Nick T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian "Chief" Hartwick, Maurice Davis
Feb 25, 2026 -

Duval Ford responded

Duval Ford appreciates your 5 star recognition for your receive vehicle purchase Nick.

February 09, 2026

Had an excellent car shopping experience! Knowledgeable staff, great selection, and seamless financing process. Highly recommend! More

by Djblando
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Pacheco
Feb 13, 2026 -

Duval Ford responded

Duval Ford appreciates your 5 star recommendation Djblando and your recognition of our team, inventory and finance process.

Feb 19, 2026 -

Djblando responded

Everything went well.

February 09, 2026

Almost blew a sale but came through in the end. I purchased a new 2025 leftover Bronco. The sale was jeopardized by not telling me up front the vehicle was being used as a demo vehicle which was no More

by abell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Garcia, Rodney Cunanan
Feb 25, 2026 -

Duval Ford responded

Glad to hear the Duval Ford sales team worked with you abell to get you in your 2025 Ford Bronco.

February 08, 2026

This was my first time buying a vehicle and Kathleen and Tim made the process so smooth and painless. the energy of these two were great and i absolutely recommend the both of them !!! More

by adelina120406
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim !!, Kathleen Pacheco
Feb 13, 2026 -

Duval Ford responded

Thanks adelina120406 for sharing your 5 star experience with Kathleen, Tim and the Duval Ford sales team - we make car buying real fair, real fast and real friendly.

February 06, 2026

Very professional and a pleasure to work with would definitely recommend; awesome team five stars More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Garcia , Kathleen Pacheco
Feb 13, 2026 -

Duval Ford responded

Thanks Jay for the 5 star feedback for the Duval Ford sales team.

February 06, 2026

Kathleen was a pleasure to work with when purchasing my car. She was very professional, knowledgeable and super friendly! If you are looking to purchase a car it will be well worth meeting her! Garrett More

by Putalamich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Pacheco
Feb 13, 2026 -

Duval Ford responded

Duval Ford appreciates your 5 star recognition for Kathleen and your car buying experience.

February 06, 2026

I had a great purchasing experience with Luisa and Kathleen. The desk and finance managers were easy to deal with as well. Overall the (used) Mach 1 was in great condition and priced accordingly. More

by aaronsellsrealestate904
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathleen Pacheco, Luisa Valderrama
Feb 13, 2026 -

Duval Ford responded

Duval Ford thanks you for sharing your 5 star car buying experience aaronsellsrealestate904.

February 05, 2026

Will as a pleasure to work with. He kept me informed as the work progressed. More

by andybuist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Edge
Feb 06, 2026 -

Duval Ford responded

Clear communications are key to the Duval Service First promise. Thanks andybuist for the 5 star recognition for Will and the entire Duval Ford service team.